Christina Krenek – Page 6

June 29, 2022

June 29, 2022June 29, 2022 by Christina Krenek

Supreme Lending Will Be Closed Monday, July 4, for Independence Day

In observance of Independence Day, Supreme’s offices will be closed Monday, July 4, 2022. The Fourth of July holiday isn’t considered a business day and cannot be included in the recession period for refinances or waiting periods.

As a federal holiday, banks will not be open for business on Monday; therefore, the Wire Desk will be unable to process wires and the Lock Desk will not issue a rate sheet. As a reminder, all locks must be valid through the disbursement date. Please be sure to request any necessary extensions to accommodate the rescission period as well as the lock expiration date.

Click here for the Bulletin with full details, including rescission dates and the closing disclosure calendar.

Easily Find Who to Contact for Help at the Corporate Office

The Corporate Department Contact List has been refined with more specific and the most up-to-date information so you can easily find who to contact for assistance. The comprehensive contact list is linked on the homepage of Supreme Insight.

With the document, simply find the topic you need support with on the left-hand side, then you will see the email address and phone number that correspond with the appropriate contact who can provide assistance.

Additionally, several department phone queues have been added for support versus calling individuals and possibly getting their voicemail. You can now call main department phone queue numbers on the list to get an answer every time!

Compliance Training Will Launch This Week!

Can you believe we’re halfway through 2022? That means it’s time to start thinking about annual Compliance training, which is launching THIS week! In Docebo, you will soon be able to find the required Compliance eLearning courses on the Training Dashboard.

We’re excited to announce that for this year’s Compliance training, Supreme employees will only have to complete two courses that will take around just 10 minutes each. Both courses offer the ability to navigate directly to the assessment if you feel that you’ve mastered the content and are ready to take the short test.

The deadline for completion will be Friday, November 4, 2022. But why wait? With just 20 minutes or less of training, you can help Supreme go full speed to hit our Compliance training goals.

Learn Helpful Time Management Strategies

Two new eLearning courses are now available to help manage time more effectively and improve productivity:

Adopting Timesaving Strategies: Get an overview of effective time-optimization strategies to help complete projects without burning out.
Making a List and Checking It Twice: Learn several methods to keep track of daily, weekly, and monthly tasks and find out which resource may suit you best for staying task-oriented.

For questions or inquiries about Training, contact Training@SupremeLending.com or for Docebo-related issues, DoceboSupport@SupremeLending.com.

Reminder: Bond eFolder Placeholder Implementation Is Next Week!

We are in the final stages of the eFolder clean-up effort in Encompass with the organization of the Bond placeholders! We are moving to a generic naming convention for all Bond disclosures that are generated from the individual Bond Housing Finance Authority (HFA) portals. This process will streamline and reduce the number of placeholders in the dropdown list.

Please find an updated Bond eFolder Placeholder document linked below that specifies the changes. We appreciate the feedback we received and have incorporated the updates!

Here’s what each status change indicates:

Eliminate/Relabel: The placeholder on the left will be eliminated. The placeholder on the right is an existing placeholder available today that is being renamed.
Eliminate/Current: The placeholder on the left will be eliminated. The placeholder on the right is an existing placeholder available today.
Eliminate/New: The placeholder on the left will be eliminated. The placeholder on the right is a new placeholder that will be available after the implementation date.

Beat the Heat and Stay Healthy This Summer

The July Hope Health newsletter is jam-packed with hot topics! Tips for sun safety and smart eating, ideas for keeping kids busy during summer break, and how to reduce out-of-pocket heath care costs are just a few of the insightful articles. Click here to check out this month’s issue.

Meet Bryan Williams, Jumbo Production Manager

Hometown: Cleveland, Ohio
History With Supreme: Been here for three years and am involved in Jumbo Underwriting/Scenario.
Fact People May Not Know: Once was ran over by a jet ski in the middle of Lake Erie.
How to Turn a Bad Day Into a Good One: Take a deep breath and think about all the positives in my life or go cut the grass at my house.
Favorite Vacation Destination: Taking my RV and going camping.
Special Interests and Hobbies: Enjoy all sports (watching and playing), fishing, camping, yard work, and hanging out with the kids.
Favorite Holiday: Christmas. Who doesn’t love Santa Claus?

June 22, 2022

June 22, 2022June 22, 2022 by Christina Krenek

Check Out the New On-Demand Training for MyAMC and Loan Compare

This week, the Training Team has launched two new eLearning courses in Docebo:

MyAMC eLearning contains a series of videos and job aids that outline several processes performed by MyAMC. Click here to enroll.
Loan Compare eLearning is an interactive course that goes over how to use the Loan Compare tool to provide borrowers a side-by-side comparison of different loan scenarios. Click here to enroll.

Go to Learning.SupremeLending.com to log in to Docebo and view the Training Calendar for a snapshot of all updated eLearning and instructor-led courses.

**Take the MPA Top Mortgage Employers Survey**

Supreme Lending has been nominated for Mortgage Professional America (MPA)’s 2022 Top Mortgage Employers. The second phase of the selection process is an anonymous employee survey. Follow the link below to complete the survey by this Friday, June 24, and share your experience working at Supreme. Selected companies must meet a survey response requirement so any submissions for Supreme will help keep us in the running for this industrywide recognition.

Request Custom Open House and Financing Flyers

Did you know that the Marketing Team creates branded custom open house and home financing flyers in-house? With the housing market cooling down, there may be an uptick in open house events. Take advantage of these in-person experiences to offer potential borrowers home financing information, build agent relationships, and raise brand awareness with leave-behind materials. There is even an option to include a Loan Comparison chart. Loan Officers can view the templates and make requests for open house flyers on Supreme Insight. Follow the direct link below for more details and to make a request.

For other custom flyer requests, materials, and assistance, please email Marketing@SupremeLending.com.

See the Updated Bank Statement Loan Flyer

The flyer promoting the Bank Statement loan under the Portfolio C program has been updated to reflect the recently expanded guidelines and refreshed branding. There are branded and co-branded options available. View, customize, and download the Bank Statement flyer on Ignite.

eFolder 2.0 Clean-Up Efforts: Generic Naming Conventions Will Be Used for All HFA Bond Placeholders

We are in the final stages of the eFolder clean-up efforts in Encompass! The enhanced Bond loan placeholders are being finalized. Generic naming conventions will be implemented for all Bond disclosures that are generated from the individual Housing Finance Authority (HFA) portals. This will streamline the process and reduce the number of placeholders on the eFolder dropdown list.

In the first week of July, placeholders that contain state-specific HFA abbreviations at the beginning will be eliminated and the generic placeholder names will be available for each Bond entity regardless of the state or program.

Existing documents uploaded in eliminated placeholders will remain in the loan file and no action is needed.
The Bond eFolder Placeholder Update document linked here provides a list of the eliminated placeholder names and where the form will be placed after the update.
Post Closing delivery bundles will also be updated to include any new placeholders for loan file delivery.

New eFolder requests or changes may be submitted to eFolder@SupremeLending.com. The eFolder Committee will review your requests and work with our IT Support Team for updates.

Meet Arlene Salas, Sr. Products Specialist Team Lead

Hometown: Raised in Garland, Texas.
History With Supreme: I joined Supreme three years ago right before the pandemic hit. I am a fan of the Halloween and Christmas parties!
Fun Fact People May Not Know: English is my second language.
Favorite Vacation Destination: Anywhere warm and near the beach. Aruba is my current favorite spot.
Special Interests or Hobbies: I enjoy working out. I’m very into sports whether it’s playing myself or watching games on TV. Traveling the world is something I aspire to do.
Favorite TV Show: Modern Family and any cooking shows.
Favorite Book: The Great Gatsby by F. Scott Fitzgerald.

June 15, 2022

June 15, 2022June 14, 2022 by Christina Krenek

Juneteenth Federal Holiday Notice

On Monday, June 20, 2022, Supreme Lending will not be observing Juneteenth as a corporate holiday and will remain open. However, it is a federal holiday and banks will not be operating. It will not be considered a business day in the rescission period for refinances or when calculating waiting periods.

The Lock Desk will be open on Monday, June 20, and will issue a rate sheet. Since banks will not be operating, the Wire Desk will be unable to process wires on this day and will resume normal functions on Tuesday, June 21.

See the Closing Bulletin for full details, including updated rescission dates and the Closing Disclosure Calendar, by clicking here.

Learn More About the Expanded Portfolio C Program

This week the Products Department announced the newly expanded Portfolio C program, which has added Non-QM and alternative documentation of income, including 12- and 24-month bank statements, asset depletion, and Debt Service Coverage Ratio (DSCR) for investment properties.

A recorded webinar outlining the updated Portfolio C program is now available on the Branch Support tab in Supreme Insight. In this presentation, you’ll get an overview of key features, eligibility matrices, product codes, LLPAs, underwriting processes, FAQs, and more.

Click below for a direct link to watch the presentation.

For questions or assistance, please contact Products@SupremeLending.com.

Download the Supreme NOW Mobile App!

Supreme NOW has launched a mobile app version for easy access to Corporate news and updates conveniently from your smartphone or tablet. From your mobile device, tap the icons below to navigate to the Apple App or Google Play stores and download the Supreme NOW app. Once downloaded, you will be prompted to log in with your Supreme Lending credentials.

Click here to download on the Apple App Store.

Click here to download on the Google Play Store.

Are you interested in a chance to win a $100 gift card to the Supreme Swag Store? The 15th person who downloads the app, takes a screenshot from their phone, and emails it to SupremeNOW@SupremeLending.com will be the lucky winner.

Share National #HomeownershipMonth Posts on Social Media

Did you know we’ve been promoting National Homeownership Month on our Corporate social media? There are several posts, including an inspirational quote and short video on our Corporate Facebook, Instagram, and LinkedIn pages that you can share on your social media throughout the month of June.

Let’s help each other get social! Tag Supreme Lending HQ in your social media posts, and we’ll reshare your content on our Corporate profiles for maximum exposure and a SEO boost. Tag @SupremeLendingHQ on Facebook, mention @supremelendinghq on lnstagram, follow us on LinkedIn, and use the hashtag #SupremeLending in your posts.

Meet Jim Mihalik, Director of Project Review Office

Hometown: Born in Del Rio, Texas. Raised in San Antonio, Texas.
First Job: Surgical Assistant, U.S. Army.
History With Supreme: Joined in February 2015 with just two people in my department. Pizza Day was my favorite until Rangers Opening Day and Halloween!
Fun Fact People May Not Know: Served as Chief in Charge at larger operating room suites and departments in the U.S. Army.
How to Turn a Bad Day Into a Good One: Pausing for a few minutes, whether it is going to get lunch or a take a swim, and thinking how this day can become positive. What will I do to move in a positive direction forward regardless of a not-so-good day? Then I end my day with a glass of wine and Netflix series.
Favorite Vacation Destination: San Diego or Denver (surf or turf).
Special Interests and Hobbies: Working on cars and trucks, fixing appliances—anything hands-on—wine harvesting in the vineyard, collecting art, and antique shopping.
Favorite TV Show: Any type of crime or investigation shows like 48 Hours.