August 31, 2022

Supreme Will Be Closed Monday, September 5, for Labor Day

In observance of Labor Day, Supreme’s offices will be closed Monday, September 5, 2022. Labor Day isn’t considered a business day and cannot be included in the recession period for refinances or waiting periods.

As a federal holiday, banks will not be open for business; therefore, the Wire Desk will be unable to process wires and the Lock Desk will not issue a rate sheet. As a reminder, all locks must be valid through the disbursement date. Please be sure to request any necessary extensions to accommodate the rescission period as well as the lock expiration date.

Click here for the Bulletin with full details, including rescission dates and the closing disclosure calendar.

Loan Officers: Engage Prospects With Monthly CRM Emails

Looking for ways to stay in front of customers who have been pre-qualified? Loan Officers using the Customer Relationship Management (CRM) platforms Usherpa or Surefire can opt-in to a 7-month pre-qualification email campaign. The campaign automatically sends educational and promotional content to engage with pre-qualified prospects once a month. 

Topics include an overview of the loan approval process, finalizing a lender and loan, home appraisals, and more. This is an effortless way to stay top of mind and build brand awareness! 

To opt-in to the program or learn more about Supreme’s CRM platforms, please email Marketing@SupremeLending.com.

Preview the Auto Pilot Social Media Posts for the Week of September 5

Here is a preview of next week’s posts for Auto Pilot, which include debunking a mortgage myth about closing costs and promoting Renovation loans. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

Mortgage Myth Did You Know? Loan Program Spotlight
Closing Costs
Credit Scores by Loan Type
Renovation Loans

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com

Check Out Three New eLearning Courses (Including an Interactive Challenge)

The Training Team is excited to announce the launch of three new eLearning courses this week in Docebo! Here’s an overview. 

  • Origination Curriculum – Gain knowledge of the tools and processes for originators in Encompass, including completing a loan application, ordering credit, running AUS, quoting and locking loans, sending disclosures, and more.
  • Encompass Basics – Get a high-level overview of using Encompass, including managing the pipeline, how to create a loan, and understanding a loan breakdown.
  • Lending Library Challenge – Become more familiar with the Lending Library with this interactive game.

Announcing the Latest Compliance Drawing Winner! Could
You Be Next? 

Congratulations to Matthew Ord, Branch Support Specialist,
for winning last week’s Compliance Training drawing! Remember, every two weeks, the Training Team holds a raffle for everyone who has completed both of the required Compliance training courses to have a chance to win $50. A quarter of the company has completed at least one of the courses. If you haven’t already, complete the 10-minute trainings in Docebo today!

Questions? Contact Training@SupremeLending.com or for Docebo-related issues, DoceboSupport@SupremeLending.com

Reset Your Health With This Month’s Wellness Tips

A prescription for better physical (and financial) health doesn’t come in a pill — it’s staying physically active. That’s just one of the topics in the September Hope Health newsletter. Find tips for managing cholesterol, reducing joint pain, recharging your motivation, and more.

Meet Nancy Hancock, HR Specialist

  • Hometown: Mesquite, Texas…now living in Plano, and I love it.
  • History With Supreme: I’ve been with Supreme since March 2015 with our amazing HR Team.
  • Favorite Thing About Working at Supreme: I love the people. Everyone has a generous and fun spirit!
  • Fun Fact People May Not Know: My husband and I have seven children—five girls and two boys!
  • Favorite Vacation Destination: Europe. I love visiting there with my husband, as he is the best travel companion! I still have a few more destinations I want to travel to in Europe.
  • Special Interests and Hobbies: My family! We have nine grandchildren and counting. We have something to do with our family almost every weekend.
  • Favorite TV Show: Carol Burnett. She makes me laugh no matter what!
  • Favorite Holiday: Christmas! Our family makes this holiday last for a few months with decorating the house and all the holiday cookie and candy making. We make so many memories.