December 15, 2021

Supreme Lending Will Be Closed for the Holidays; Limited Business Functions

Supreme will observe Christmas as a Corporate holiday and will be closed to the public Thursday, December 23, and Friday, December 24. Limited business functions will be available on December 23 to allow a limited number of loans to close and fund, and the Lock Desk will be open. No business functions will be available on December 24. Click here to view the Christmas Closing Bulletin for full details, including the Rescission Dates and Closing Disclosure Calendar.

Supreme will also be closed Friday, December 31, in observance of the New Year holiday. On this day, the Wire Desk will be open for limited business and the Lock Desk will be open. Reminder: All locks must be valid through the disbursement date. Click here to view the New Year Closing Bulletin for full details.

LAST Reminder: Compliance Training Due Friday

This Friday, December 17, is the FINAL deadline for ALL Supreme employees to complete the required compliance training via Docebo. Unfortunately, there will be NO additional extensions in 2021. After the deadline, the courses will no longer be available. Log in to your Docebo account using the single sign-on option to view your training dashboard and complete the required courses.

Check Out the New Training Calendar in Docebo

A new Training Calendar has been published in Docebo that shows all current instructor-led classes scheduled. This calendar will continue to be updated as new courses arise.

Follow these steps to access the calendar:

Once logged in to Docebo, click the drop-down menu on the top left and select Training Dashboard.

From here you’ll be able to see the Training Calendar displaying the courses being offered. You can simply click on a specific class that interests you and register for it.

If you have any general training questions or need support, please email Training@SupremeLending.com. For Docebo-related questions or feedback, please email DoceboSupport@SupremeLending.com.

Project Review Office Update: PUD Processing Update

Due to a high number of condo submissions, the Project Review Office is no longer processing documents for attached PUDs. For these requests, PUD documents (appraisal, title, and master policy insurance certificate) need to be submitted to the project submission portal (ProjectSubmissionPortal.SupremeLending.com). Please note that attached PUDs will still need to be reviewed by our team for underwriting. Please contact ProjectReviewOffice@SupremeLending.com with any questions.

Jami Matteson Promoted to Team Lead

Congratulations to Jami Matteson (Brunson) on her promotion to Condo Review Specialist Team Lead. Jami has been with Supreme Lending since August 2014. She has excelled in underwriting/loan balancing to ensure the department SLA goals are met; peer-to-peer training; and performing additional tasks such as conducting condo training classes for real estate agents, Loan Officers, and branches and curing post-purchase conditions and escalations. Jami’s duties also include managing the day-to-day operations of the Project Document Processing Team.

Thank You for Helping Make the Holidays Brighter for Families in Need

On Monday, December 13, a few members of the Supreme Team had the special opportunity to brighten the holiday season of 26 single-mother families in need in the Dallas area. An annual tradition, we partnered with Arms of Hope to host a fun-filled, festive event, where we delivered hundreds of gifts donated by our team members to fulfill Christmas wish lists. A huge thank you to all who helped create this magical memory for the families and our team.

Join Us for Holiday Contests—No Matter Where You Are!

Tomorrow, Thursday, December 16, we’ll be hosting our Supreme holiday contests, including Best Decorated Area (Corporate Office only), Ugliest Holiday Sweaters, and Best Gingerbread Houses. Judging will begin at 2 p.m. for decorations. At 2:30 p.m., join us in the 4th floor breakroom or virtually for the Gingerbread House and Ugly Sweater competitions. See the full agenda below. If you’re in the Corporate office, come enjoy cookies, Bundt cakes, and a hot chocolate bar! Remote team members can join via Zoom by clicking here.

Foodies and Wellness Gurus Needed to Co-Lead Interest Groups

We’re excited to be launching our Supreme Connect program in January! There is still time to sign-up if you’re interested in co-leading interest groups for food & drink lovers and health & wellness tips. Click below to register! To learn more, contact Sharon.Lembo@SupremeLending.com.

Join Socially Supreme

Socially Supreme is our private Facebook group where all Supreme team members can share fun engaging posts, see updates from around the office, and stay connected. Right now, team members are sharing photos of their festive décor for the holidays, and we want to see yours, too! Click below to request to join and/or see the latest posts.

Share Supreme-Branded Holiday Social Media Posts

Wish your customers, business partners, and vendors on social media a SUPREME holiday season with branded, ready-to-share posts. There are several options available on Ignite. Contact Marketing@SupremeLending.com with any questions.

Click on the image below to visit Ignite and see what’s available!

Launch of Rethink MyAMC Website

MyAMC is excited to launch its new website, Rethink.MyAMC.com, to keep the Supreme Team up to date on all new enhancements and improvement efforts underway as MyAMC “rethinks” its appraisal service delivery model.