SupremeNOW

October 6, 2023

October 6, 2023 by Christina Krenek

Go Pink for Breast Cancer Awareness on Social Media

The Marketing team has created several branded pink graphics for Loan Officers and team members to use on their social media pages available in Ignite.

Facebook and LinkedIn Cover Images
Pink Supreme House Logo Profile Image
Social Media Post + Copy

Promote Supreme Lending’s NEW 2024 Loan Limits

The Products team announced the new 2024 Loan Limits, which are effective now for Supreme Lending (even though they won’t be announced by Fannie Mae and Freddie Mac until the end of November). Supreme Lending is offering 2024 1-unit conforming loan amounts up to $750,000 for all states and counties.

Promote the exciting news with two branded flyer options and a Compliance-approved social media post now available in Ignite.

Welcome New CFO and VP of Finance & Analytics

This week on Supreme Lending’s Corporate social media pages, we announced welcoming our new Cheif Financial Officer, Ava Noack, and VP of Finance and Analytics, Chris Folse. View the posts on Facebook and LinkedIn to learn more about this amazing addition to our leadership team and give them a warm welcome!

In a challenging market, we are seeing patterns of fraud schemes. The presence of one or more red flags in a file does not necessarily mean that there is fraudulent intent. However, several red flags in a file may signal a fraudulent transaction and further due diligence is required.

It is important to know with whom you are doing business. Be diligent and make every attempt to be proactive. It is everyone’s responsibility to help prevent fraudulent activities, preserve our company’s culture and integrity. Most importantly, if the loan does not make sense, don’t do it!

CRITICAL:

Fannie Mae alerted the industry to potential and active mortgage fraud scenarios. This alert addresses loans originated in suburban Atlanta, GA but similar schemes have been reported in other parts of the country. Fannie Mae observed misrepresented borrower profiles in numerous loans that indicate theft and have allowed perpetrators to abscond with large sums of money at closing.

Hallmarks of the scheme include:

Targeted attacks of identity theft
Loan transactions are cash-out mortgages on homes without an existing mortgage.
The borrower requests an appraisal waiver.
Highly priced homes
Loan amounts usually greater than $500,000
LTV less than 50%
All homeowner insurance policies are new.
The majority of homes are in Cobb County/Northern Atlanta vicinity.
The borrower specifics the title company to close the transaction.
Borrowers use a common email structure: FirstName_LastName(numbers)@yahoo.com.
Fabricated Federal Tax Returns are common in identified files.

October of Cyber Security Awareness Month

Every Thursday throughout the month, the Information Security team will be sharing tips and resources to educate how to be cyber smart. Here’s an overview of the upcoming topics:

Social Engineering – Staying Alert for Subtle Scams
Malicious URLs – Danger in Disguise
Malicious Attachments – Don’t Open That File!
Data-Entry Phishing Emails – Do Not Enter!

Additional tips and information can also be found on the Department of Homeland Security “Be Cyber Smart” awareness campaign. Remember: “Do Your Part. #BeCyberSmart” www.cisa.gov/be-cyber-smart

If you have any questions, please contact Information Security via Mark.Nagiel@SupremeLending.com. Thanks for participating in our effort to keep our company data safe.

Get Healthy Tips for Fall

The October Hope Health newsletter is packed with tips and insights to stay healthy this season. Topics include the ueses and benefits of physical therapy, how to stay hopeful and motivated, a cozy soup recipe, and more. Click below to check it out!

Congratulations to the McClellan Region!

Congratulations to Regional Manager John McClellan and his team in Austin, Texas. They have been recognized by the Austin Business Journal‘s Top Mortgage Companies list, ranking #9 in the area. Way to go team!

September 25, 2023

September 25, 2023 by Christina Krenek

Supreme Lending Recognized by National Mortgage Awards

We’re excited to share that Supreme Lending has been recognized by two national mortgage publications:

National Mortgage Professional (NMP) 2023 Most Loved Employers
Mortgage Professional America (MPA) Top Mortgage Employers of 2023 in the Innovation category

Check out our corporate Facebook and LinkedIn pages to view the posts, like, and reshare.

New Must-See eLearning Courses; Enroll Now!

The Training team launched several eLearning courses during the Sales Rally as new features were rolled out. See an outline of new trainings and direct links to enroll on Docebo. Use the single sign-on option to easily log in to the platform.

Appraisal Training: This eLearning course provides a basic understanding of the Appraisal report and an in-depth breakdown of each page.
Credit and Verification Report: Discover the future of credit and verification expenses with Power BI! Uncover trends, monitor cost factors, and streamline the expense review process with real-time data that provide a comprehensive overview of Xactus and TALX expenses. Make informed business decisions backed by powerful data analysis through the intuitive and user-friendly interface of Power BI, revolutionizing the way credit and verifications are managed.
Supreme Underwriting Engine (S.U.E.) Overview for LOs, LOAs, & Processors: Want faster turn times and the ability to provide borrowers with the needed items even before submitting the loan file to underwriting? Enjoy increased efficiency and accuracy as well as consistent conditions regardless of who underwrites the loan file by utilizing the Supreme Underwriting Engine (S.U.E.). S.U.E. provides detailed conditions based on specific loan data even when utilizing a soft credit pull. Embark on the adventure of S.U.E. today!
Xactus 360: Discover the power of Xactus360 Credit Soft Pulls, revolutionizing the way you approach credit evaluations. With Xactus360, you can now access a comprehensive overview of an individual’s creditworthiness through a seamless and non-intrusive process. Say goodbye to hard inquiries that can negatively impact credit scores while also avoiding trigger leads. Additionally, you can utilize the WayFinder and What If Tools to determine ways to bolster the borrower’s credit score.
FNMA Early Assessment: Discover a smarter path to conditional loan approval with Fannie Mae’s Early Assessment through Desktop Underwriter (DU). This innovative pre-qualification solution delivers a DU risk assessment without the need to obtain a standard tri-merge credit report or complete a full loan application. Instead, a soft pull credit report and an abbreviated loan application can be utilized to obtain a standard DU Findings Report with a conditional recommendation. Take advantage of Fannie Mae’s Early Assessment on your conventional loans today!
Disclosure Automation: Discover the future of streamlined Disclosure Automation. Say goodbye to the hassles of manual processes and hello to efficiency and accuracy. Disclosure Automation empowers loan officers by automating the disclosure process, ensuring that all necessary forms and documents are generated seamlessly. Experience faster turnarounds, reduced workload, and a smoother experience with Disclosure Automation, revolutionizing the lending industry one automated disclosure at a time.
Express Closing: Experience the future of efficient and seamless closing transactions with Express Closing, powered by SnapDocs. Our cutting-edge platform revolutionizes the closing process, allowing you to finalize deals faster than ever before. Say goodbye to mountains of paperwork and hello to a digital, user-friendly solution that streamlines communication and document management. With Express Closing, you can securely review, sign, and exchange documents online from the comfort of your home or office. Join the future of closings with Express Closing and get ready to expedite your success.
SutiSuite: Discover a new level of simplicity and efficiency in managing your expenses with SutiSuite’s cutting-edge expense reporting tool. Say goodbye to manual data entry – effortlessly capture receipts and invoices through OCR technology. With real-time expense tracking, you can monitor expenses as they occur, ensuring up-to-the-minute accuracy. Whether on the web or through the mobile app, submitting and approving expenses is a breeze.

Navigate Docebo’s Channels to Find Relevant Training Resources

Did you know that Docebo has channels to help find relevant content grouped in categories such as Origination, Processing, Products, Quick Tips., etc.? On your Learning dashboard, simply scroll down to view the channels.

Coming Soon! Training Thursdays

The Training team will launch a weekly “Training Tips Thursday” email, with the latest coures and popular resources, so be on the lookout for that!

For Training assistance or questions, contact Training@SupremeLending.com or for Docebo-related issues, DoceboSupport@SupremeLending.com.

Sign Up for Social Coach and Take the eLearning Training

At the Sales Rally, Supreme Lending introduced Social Coach, a user-friendly social media management platform with cutting-edge features. Social Coach streamlines social media content scheduling, ensuring posts hit the right audience at optimal times for maximum impact.

Social Coach’s content suggestion engine sparks your imagination with trending ideas, relevant hashtags, and captivating visuals, making every post a potential masterpiece. Whether you’re a seasoned marketer or just stepping into the social media arena, let Social Coach be your guiding light toward a more engaging, influential, and successful online presence.

InfoSecurity Tip of the Month Video

Watch Information Security team members Mark Nagiel and Troy Richard discuss how to prepare for international travel if you’ll need to access Supreme Lending’s systems remotely.

Congratulations to Supreme’s MidSouth Region

Congratulations to the MidSouth region, Tiffany Fisher and her team in Arkanas, for winning the Arkasas Business Magazine’s 2023 Best Places to Work award! This is 5th year in a row to receive this recognition and 4th year that they made the top five. Way to go team!

August 25, 2023

August 25, 2023 by Christina Krenek

InfoSecurity Tip of the Month Video

Watch Information Security team members Johnny Ruso and Seth Bursell discuss the storage of confidential company information and how to find Supreme Lending’s Security Policy.

Docebo Enhancements

It’s now easier to log into Docebo, Supreme Lending’s all-in-one digital training platform! On the log in screen the username and password fields have been removed to reduce any confusion. Now all you’ll need to do to log in is select the Single-Sign On button to easily and quickly log in.

Additionally, the Training Team has an exciting line-up of live webinars planned throughout September, including the the MySupreme app experience, S.U.E. (Supreme Underwriting Engine), credit verification reporting, and more. Go to the Training Dashboard in Docebo to view the webinar calendar. Simply click on any topic for more information and select the course title to register.

For Training assistance or questions, contact Training@SupremeLending.com or for Docebo-related issues, DoceboSupport@SupremeLending.com.

Promote the Supreme Smart Saver Program

The Products Team recently launched the Supreme Smart Saver, which can help borrowers save money on a Conventional loan with no mortgage insurance available in select states. Be sure to check out the marketing materials including a flyer and social post available in Ignite to promote this exciting new program.

Reminder: Transition to Zoom for Phone Services

As a reminder, Supreme Lending is transitioning to Zoom for phone services, simplifying and modernizing our communications. This will be replacing Cisco/Jabber, but all Supreme phone numbers will remain the same and redirect to Zoom—either on your computer or the convenient mobile app. Other Zoom features include chat, meetings, whiteboards, and more. Stay tuned for more information.

Supreme Lending Will Be Closed on Labor Day

Labor Day is coming soon on Monday, September 4. Supreme Lending will be closed for business. Labor Day isn’t considered a business day and cannot be included in the rescission period for refinances or waiting periods.

View the Closing bulletin linked below for full details including rescission dates and the closing disclosure calendar.

August 11, 2023

August 10, 2023August 10, 2023 by Christina Krenek

Tech Hub Updates: SimpleNexus Dashboard & Customer Facing Changes

Each month, our Tech Hub team will share the latest updates from our technology solutions that help improve efficiency and user experience, including upcoming releases and new features.

MySupreme (a.k.a. SimpleNexus)

Exciting news for MySupreme users: Simple Nexus is launching a BETA release of a new dashboard for Loan Officers on Monday, August 14. Loan Officers will have an opportunity to take a tour of the new features or can ‘opt-out’ under their account settings. The change will take permanent effect on Wednesday, November 1. Here’s a preview of the message, including an overview of the new benefits.

Additionally, Simple Nexus is implementing customer-facing changes scheduled to be released Friday, August 18, which include:

Import Credit Liabilities for Auto-imported Loans***
Update Disclosure Updates to Respect Disable Loan Update Settings
Ignore NBOs without Email
Add Setting to Make Loan Recalculation Optional When Updating Disclosure Tracking
Warn Closers if Previous Recipients are Missing
Auto-link Borrowers Added to Already Linked Loans
TPO Connect Portal Issue

*** Most Applicable Change
SimpleNexus fixed a bug where imported credit reports from SimpleNexus were not able to import the liabilities. Any credit report received from SimpleNexus into Encompass will now be able to import liabilities.

Supreme Lending Is Launching Zoom for Phone Services and More

Supreme Lending will be rolling out Zoom companywide to replace our current Cisco/Jabber systems. Zoom is a cloud-based communications and collaboration service that combines chat, phone, meetings, whiteboard, and more into a single package. This will significantly simplify our phone/communications technology and increase efficiency, collaboration, and cost savings. All Supreme phone numbers will remain the SAME during the transition once it takes place. More details and training on Zoom will be coming soon.

What’s New in Training: New Product-Focused eLearning Courses

As the Training Team continues to launch new training opportunities to help team members learn and grow, they’ve partnered with Products to create new, enhanced training for specific loan programs.

Most recently, they launched a new eLearning course covering the Supreme Dream that outlines the program guidelines and how to set up first and second liens in Encompass. Click here to enroll in Docebo.

Other eLearning training includes AUS 101 to learn how to run and review the AUS (Automated Underwriting Services) Report to determine the overall risk of lending to a borrower. Click here to enroll in Docebo.

Go to Learning.SupremeLending.com to log in to Docebo via single sign-on and select to the Course Catalog.

For Training assistance or questions, contact Training@SupremeLending.com or for Docebo-related issues, DoceboSupport@SupremeLending.com.

Back to School Season Health and Wellness Tips

The August Hope Health newsletter is jam-packed with tips and insights for safe and healthy living—from protecting medical records to nutrition ideas to the benefits of decluttering and a productivity checkup. Follow the link below!

Scotsman Guide Named the 2023 Top Emerging Stars

Scotsman Guide, a leading national mortgage publication, recently announced the 2023 Top Emerging Stars, who honor the next generation of mortgage producers who are shaping the industry as more millennials and Gen Zers are entering the market and becoming homeowners. Congratulations to three Supreme Lending Loan Officers for being named honorees of this amazing award: Tony Nguyen, William Watson, and Chris Ruiz!

Check out the exciting announcement on our Corporate Facebook and LinkedIn pages.

July 28, 2023

July 27, 2023July 27, 2023 by Christina Krenek

Corporate Leadership Announcements!

Next week, SVP of National Sales Candice McNaught will be recognized by HousingWire‘s 2023 Women of Influence award! We cannot share this announcement publicly until Tuesday, August, 1, when the list is published. Be on the lookout on our Corporate social media pages when we can share the news.
Congratulations to Sue Metzger for being promoted to SVP of Operations! Supreme Lending wouldn’t be where we are today without Sue’s leadership, knowledge, and kindness! Click here to view the congratulatory LinkedIn post.
Welcome to the team Director of Recruiting Cassidy O’Sullivan! He brings 20+ years of recruiting experience in the mortgage industry and is a results-driven recruiting sales leader with a passion for success and the ability to attract top talent. Click here to view the welcome LinkedIn post.

Hear from a Few of Supreme Lending’s Summer Interns

Get a special update from our Corporate office interns who are working together to create strategies to help Supreme Lending target younger generations to become first-time homebuyers and participate in community outreach programs. Hear from Marketing Intern Jordan Phifer, IT Intern Amber Nguyen, Post Closing Intern Maxwell Adams, and Accounting Intern Eloiza Dy in the video below:

Benefits and Statistics from Using Express Closing

Loan Officers, have you been taking advantage of Supreme Lending’s Express Closing, our enhanced hybrid eClose experience. This option allows borrowers the opportunity to review and sign select closing documents prior to the closing appointment – saving time and giving borrowers the freedom and flexibility to review beforehand. Loan Officers and closing teams also benefit from this service for enhanced communication and added automation.

Here’s a case study from the Simply Supreme Region using Express Closing:

To learn more about Express Closing, contact Anthony.Dotson@SupremeLending.com.

Did You Know Storage of Personal Files on Company Computers is Prohibited?

This month’s InfoSecurity Tip of the Month covers Supreme Lending’s Information Security Policy related to storage of personal files on company computers. Watch the video featuring Information Security Operations Manager Austin Ortega:

10.12 Storage of Personal Files on Company Computer Systems

Storage of personal files on any Supreme Lending computer system is prohibited. Supreme Lending is not responsible, nor is able to extract personal files from company computer systems, after employee termination.

The complete Information Security Policy document is located on Supreme Insight under: Guidelines > Policies & Procedures > IT > Policies; or follow the direct link below.

Promote Alternative Transaction Mortgage (ATM) Options

As Supreme Lending is continuing to add and enhance alternative financing options, such as home equity loans, the Marketing team has created a series of materials to promote these programs, which are branded as ATM (Alternative Transaction Mortgages) and include an ATM stamp. View and download the materials available in Ignite.

See the Document Viewer Enhancements in Encompass

The Training team has launched new eLearning to go over the recent Document Viewer enhancements in Encompass. There are short demo videos and corresponding job aids for each new feature. Check it out and enroll today!

Go to Learning.SupremeLending.com to log in to Docebo via single sign-on and select to the Course Catalog.

For Training assistance or questions, contact Training@SupremeLending.com or for Docebo-related issues, DoceboSupport@SupremeLending.com.

July 14, 2023

July 13, 2023July 13, 2023 by Christina Krenek

Meet Supreme Lending’s Corporate Interns

This summer, Supreme Lending’s Corporate office launched a new internship program, welcoming 13 interns for various departments across company. In addition to supporting their departments, the interns are working on a collective project to create strategies to help target younger generations to become first-time homebuyers and participating in community outreach programs.

Maxwell Adams, Post Closing
Ben Boraks, Pricing Analyst
Bingrui Chen, Business Intelligence
Eloiza Dy, Accounting
Uriel Espinoza Aguado, Risk
Sara Helmer, Business Intelligence
Malena Maese, Marketing
Sambridee Mahat, Business Intelligence
Amber Nguyen, Information Technology
Jordan Phifer, Marketing
Madhumitha Radesh Kamath, Capital Markets
Akshath Taduri, Information Technology
Josh Windham, Onboarding

On Monday, July 10 and Tuesday, July 11, the interns volunteered at the Ronald McDonald House of Dallas. They made meals for the families and children staying at the house, who are being treated for medical care at nearby hospitals.

Stay tuned for another update from our interns!

Enroll in New eLearning Courses: Zoom and CondoPak

The summer is the perfect time to freshen up on some new training and grow your skillsets. The Training Team has launched two new eLearning courses now available on Docebo:

Zoom: While you may be familiar with Zoom, it offers so many more features. Learn more about the platform’s functionalities including how to manage chat, phone, rooms, and contacts.
CondoPak: Want to tap into more Condo business? There are a series short tutorial videos and hands-on practice on how to order and retrieve condo project documentation through CondoPak tool.

For Training assistance or questions, contact Training@SupremeLending.com or for Docebo-related issues, DoceboSupport@SupremeLending.com.

What’s New On Corporate Social Media?

Supreme Lending recently welcomed Kyle Tuttle, Jim Fisher, and Erik Halbig! You can view the social media posts on LinkedIn, Facebook, Instagram, and Socially Supreme. We’re so excited to have them onboard!

Another recent announcement shared on social media was congratulating Candice McNaught, our SVP of National Sales, for being recognized by the 2023 Elite Women awards by Mortgage Professional America.

Share Your Summer Photos!

If you’re traveling with friends and family this summer, we’d love to see your photos and highlight your fun experiences! If you’d like, you can send your photos to CustomerExperience@SupremeLending.com.

Remember, you can also share updates and posts with your Supreme team on Socially Sumpreme, our private company Facebook group. Click here to request join.

Supreme Lending IT Will Be Conducting Regularly Scheduled
System Maintenance This Weekend

Beginning Friday, July 14 at 9 p.m. through Saturday, July 15
at 6 a.m.

All systems may be impacted during this time.

June 30, 2023

June 30, 2023June 13, 2023 by Christina Krenek

What’s Happening in Training?

Check out the newest on-demand eLearning courses now available in Docebo, which include:

Renovation Loans: This interactive activity provides hands-on practice inputting each of the four renovation products into Encompass: HomeStyle, Standard 203(k), Limited 203(k), and VA Renovation. Click here to enroll.
Scheduling a Meeting: This short course explains how to effortless plan meetings that fit into your participants’ schedules using Microsoft Outlook. Click here to enroll.
LE COC Product Code: This brief video covers product codes that identify when a loan qualifies for LLPAs for AMI. Click here to enroll.

For Training assistance or questions, contact Training@SupremeLending.com or for Docebo-related issues, DoceboSupport@SupremeLending.com.

Tip of the Month: Did You Know Storage of Personal Files on Company Computers is Prohibited?

Did you know that the Supreme Lending Information Security Policy includes guidance related to storage of personal files on company computers? The policy states that storage of personal files on Supreme computer systems is prohibited.

10.12 Storage of Personal Files on Company Computer Systems

Where can you find the entire Supreme Lending Information Security Policy?

The complete Information Security Policy document is located on Supreme Insight under: Guidelines > Policies & Procedures > IT > Policies; or follow the direct link below.

If you have any questions regarding this policy, please contact Information Security via Mark.Nagiel@SupremeLending.com. Thanks for participating in the Information Security effort!

New, Enhanced Request Form for Custom Marketing Materials

The Marketing team has launched a new request form for custom marketing material. Hosted on the online productivity platform ClickUp, the goal of this enhanced form is to streamline the process of custom requests by gathering all necessary information upfront, improving efficiency and turn times.

A link to the form is now available on the Marketing tab on Supreme Insight (see screenshot below). You’ll also find refreshed buttons to the marketing portal, Ignite, and to request open house flyers.

If you have any questions or need assistance, please contact Marketing@SupremeLending.com.

Summer Swag Store Sale Ends Friday, June 30

Reminder! Supreme’s knockout summer Swag Store sale ends soon. Nearly all items are 50% off. Hurry and don’t miss your chance to score new swag a low prices.

Additionally, promo points to the Swag Store will expire July 31, so take advantage of this summer sale today!

To log in to the store via Single Sign-On, go to the Marketing tab on Supreme Insight and follow the link to Ignite.

Kickoff Summer With This Month’s Health & Wellness Tips

Do you have an upcoming vacation planned? The June Hope Health newsletter says taking one can benefit mental and physical health. Other health and wellness topics in the issue include debunking common medical myths, types of functional foods, self-care, and more. Follow the link below to check out the issue.

April 28, 2023

April 28, 2023April 27, 2023 by Christina Krenek

Have You Seen or Heard the Misinformation about Conventional LLPAs?

Social media and news outlets have been buzzing about FHFA’s pricing adjustments on Conventional loans. The Marketing Team has created a collection of branded social media posts and videos to help clear up any confusion or misinformation about the new (or not so new) LLPAs to share with customers and business partners. Find the LLPA myth buster marketing materials available now in Ignite linked below. The content will also be added to Usherpa and Surefire by May 1, 2023.

Learn the Ins and Outs of the FHA Chenoa Fund

The Training Team has launched a new eLearning course in Docebo covering the FHA Chenoa Fund. This national program offers 3.5% or 5% down payment assistance in the form of a forgivable second lien, paired with a 30-year fixed FHA first mortgage—offering eligible borrowers affordable, flexible home financing.

This on-demand training provides a brief overview of the FHA Chenoa Fund, how to research the requirements in the program guidelines, and how set up a Chenoa loan in Encompass.

For Training assistance or questions, contact Training@SupremeLending.com or for Docebo-related issues, DoceboSupport@SupremeLending.com.

Check Out This Month’s Health and Wellness Newsletter

The May Hope Health newsletter is jam-packed with helpful tips for healthy and mindful living. Topics include eating smart, how to recover from burnout, national stroke awareness month, emotional intelligence, and more.

April 21, 2023

April 21, 2023April 18, 2023 by Christina Krenek

New On-Demand Training for S.U.E. Is Here!

The eLearning course for S.U.E., our new Supreme Underwriting Engine, is now available in Docebo. If you missed a live training or were waiting for the on-demand course, enroll today. During the training, you will learn the benefits of the new platform and important steps necessary to ensure accurate results with S.U.E. A Job Aid is available with the course too.

Loan Officers: Debunk the Recent 40-Year FHA Mortgage Myth on Social Media

Earlier this month, the FHA announced an update to its mortgage modification option and some news outlets and people on social media misunderstood the news and marketed it as the FHA is now offering new 40-year mortgages. That is FALSE. The 40-year term change can only apply to modifications for loss mitigation on existing FHA loans that are defaulting.

The Marketing Team has created a social media post for Loan Officers to use to debunk this myth and share educationcal thought leadership content to clear up the confusion. The approved graphic and post copy are available in Ignite.

Click this direct link to view, download, or share the post.

Auto Pilot Announcement: Exciting New Changes Coming Soon!

The Auto Pilot social media program will be getting a facelift. The Marketing Team will be enhancing the program to offer a fresh new approach to support and empower Loan Officers to have more control on their social media. Stay tuned for more details!

In the meantime if you need any assistance, please contact Marketing@SupremeLending.com.

April 13, 2023

April 13, 2023April 12, 2023 by Christina Krenek

Register for a Live Training With S.U.E., Our New Supreme Underwriting Engine

The Training Team will be hosting several live training webinars throughout the rest of the month to provide an interactive, engaging first look and overview of S.U.E., our Supreme Underwriting Engine. During the training, attendees will learn the benefits of the new platform and important steps necessary to ensure accurate results with S.U.E. A Job Aid is available with the course in Docebo.

Here’s a list of upcoming scheduled live training courses. If you’d like to attend, follow the link below to register for the best day/time that works for your schedule.

Tuesday, April 18, 10:30–11 a.m. CT
Wednesday, April 19, 3–3:30 p.m. CT
Thursday, April 20, 3–3:30 p.m. CT

S.U.E. On-Demand Training Coming Soon

Want to learn about the new platform on your own time, at your own pace? An eLearning course with an overview of S.U.E. will be coming soon. Stay tuned!

Check Out What’s New in Ignite

The Marketing Team has been adding fresh new materials in Ignite on a variety of popular and educational topics. There have also been more variations of designs for social media graphics added to choose from. Log in to Ignite to check out the new and updated items listed below:

Flyers:

Reverse Mortgage Myths
Get Comfortable with a Reverse Mortgage
Divorce and Your Home
Your Quick Guide to Renovation Loans
5 Reasons to Pre-Qualify
VA Loans: Did You Know?
Pre-Qualification vs. Pre-Approval
A Variety of Loan Programs
Supreme Renovation Loan Programs

Social Media Posts:

VA Loans: Did You Know? (4)
Benefits of a VA Loan (3)
Florida Hometown Heroes Update Teaser (2)
10 Steps of a Conventional Renovation Loan

Preview the Auto Pilot Social Posts for the Week of April 17

Here is a preview of next week’s posts for Auto Pilot, which include promoting our SUPREME customer service and recognizing National Financial Literacy Month. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

National Observance	Market Trends	Why Supreme?
Financial Literacy Month	Mortgage Technology	Dedicated Customer Service

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.