SupremeNOW – Page 3

January 26, 2023

January 26, 2023January 25, 2023 by Christina Krenek

Supreme Team Members Share How Easy and Informative the 2023 Compliance Training Course Is

Since launching this year’s required Compliance Training course earlier this month, 45% of the company has already completed the quick and simplified eLearning course in Docebo. Here’s what a few Supreme team members have said about the training:

“This year’s Compliance Training is FAR better than the previous years. I think what made a difference this year was that the training for each module was straight to the point and interactive, which kept me engaged.”
– Anna Waldron, Loan Processor in Edina, MN
“The training communicated important concepts. There were no minutiae, obscure questions like asking for dates. It’s so much better than anything put out by other various training companies we have used in the past. I loved the Supreme section to remind us about fraud, phishing, and wire fraud, and a reminder to encrypt emails to keep our company safe and to protect sensitive personal data. Great job on this!”
– Carolyn Kalchthaler, Loan Officer in Dallas, TX

If you haven’t yet, take a moment to complete the quick Compliance course on Docebo today!

New Lender Paid Buydown Materials Now Available in Ignite

The Marketing Team has created new materials for Loan Officers to promote the recently announced Lender Paid Buydown Option, which is branded as Supreme’s “Rate Buster” program. Available now in Ignite, there are branded and co-branded flyer options and a ready-to-share social media post.

Check Out an Overview of 2022 Marketing Highlights

The Supreme Marketing Team kept busy in 2022 with several projects, including the launch of three new websites: www.SupremeLending.com, Tech.SupremeLending.com, and www.BeSupremeToday.com. Another 2022 highlight: The combination of two quarterly email campaigns and lead generation initiatives generated a total of $90.3 million in funded volume for the year. View more 2022 highlights below.

Preview the Auto Pilot Social Media Posts for the Week of January 30

Here is a preview of next week’s posts for Auto Pilot, which include a reminder about 1098 mortgage interest tax forms and promoting the Supreme Difference. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

Tax Season	Supreme Difference	Holiday
1098 Mortgage Interest Deduction	Personalized Service	Happy Groundhog Day!

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.

Supreme IT Is Replacing Nutanix With Microsoft Azure VDI

Supreme has been using the cloud software Nutanix to access Encompass Plugged-In, Encompass Unplugged, and other Supreme resources. As an ongoing process to improve services, Nutanix will be replaced Microsoft Azure VDI (AVD).

If you have been using Nutanix, please see the instructions to install and access Microsoft Azure VDI linked below along with a link to a short training video on Docebo.

International Travel Notice:
If you are planning to travel outside of the United States and will require access to Supreme Lending resources, please note that use of Nutanix has been replaced with AVD. The use of AVD will allow access globally without restrictions. Please contact the IT Service Desk seven days prior to your departure in order to ensure AVD is set up for you in advance.

If you need assistance during this process, please reach out to the Service Desk.

Service Desk Hotline: 972.447.5690
To submit a ticket, please visit our Self-Service Portal: ServiceDesk.SupremeLending.com

Meet Giselle Mitchell, Regional Underwriting Manager

Hometown: Born and raised in Tampa, Florida; lived here my whole life.
Frist Job: At a Subway sandwich shop. My family owned it, and my mom was my boss.
History With Supreme: I have been with Supreme since April 2015—almost 8 years!
Favorite Thing About Working at Supreme: The thing I love most about Supreme is how it feels like a small, close-knit family. Our culture here is truly special.
Fun Fact People May Not Know: I’m a Disney nerd.
How to Turn a Bad Day Into a Good One: After a stressful day, I remind myself that “The problem is not the problem; the problem is your attitude about the problem,” a quote by Captain Jack Sparrow (see the Disney nerd here?).
Favorite Vacation Destination: I visit the Florida Palm Coast once a year, the Hammock Beach area.
Hobbies and Special Interests: I have no time for hobbies since both of my children play travel competitive sports!
Favorite TV Show: The name of the show is NSFW (Not Safe for Work), but the main character is Carrie Bradshaw.

January 19, 2023

January 19, 2023January 18, 2023 by Christina Krenek

TOMORROW is Supreme Day!

Please join us tomorrow, Friday, January 20, in celebrating the date our company was formed in the NMLS (January 21, 1997). Participation is optional but encouraged!

Simply post the hashtags #SupremeDay and/or #SupremeSTRONG on your social media pages.
Copy and paste this message: Today Supreme Lending is celebrating #SupremeDay, the date our company was formed (January 21, 1997). For the past 25 years, in good markets and in challenging markets, the Supreme Team has stood #SupremeSTRONG.
Include a Supreme Day or Supreme Lending logo (sent in a previous email from Marketing), a photo, etc. One idea is to give a shoutout to a team member who you believe is Supreme STRONG, as Ram McCurdy, Jim Mihalik, and Annel Sanchez do in the video below.
Join and post on Socially Supreme, our company’s private Facebook page.

We’d love to see your videos! We invite you and/or your team to record and share a simple video featuring you all saying, “We are Supreme STRONG.” Any person/groups who submit a Supreme STRONG video will receive a special Supreme STRONG t-shirt! Please send your videos to Marketing@SupremeLending.com.

Phone System Upgrade Maintenance Scheduled This Weekend

Supreme Lending IT will be conducting regularly scheduled system maintenance on Friday, January 20, at 9–11 p.m. CST.

All phone systems may be impacted during this time.

Promote the Supreme Dream 2-1 Buydown Loan Program

The Marketing Team has created new materials to promote the recently announced Supreme Dream 2-1 Buydown program, which combines Supreme Dream Down Payment Assistance with a 2-1 Temporary Interest Buydown. There are branded and co-branded flyers and two social media post options available today in Ignite and linked below.

Who Is the Cost Approver for Print Orders in Ignite? Check Now!

For Loan Officers looking to place print fulfillment orders in Ignite, approval is typically required from a Branch Manager, who will be tagged as the “Cost Approver.” The Cost Approver field in Ignite is now visible for all profiles but can only be edited by a Marketing admin.

When a print order is made, a notification will be sent to the Cost Approver’s email address listed to approve the order. If the field is blank, the Marketing Team is set to approve by default. Loan Officers can now check their profile to confirm if their Branch Manager is listed, and Branch Managers can confirm that either their Regional Manager or Marketing is listed. To confirm, log in to Ignite, go to My Profile, and scroll down to find the Cost Approver field.

Please send any corrections or updates for the Cost Approver field to Marketing@SupremeLending.com.

How Cost Approvers Review Printed Orders in Ignite

Branch Managers assigned as Cost Approvers will receive an email notification from Distribion to review a print order when it’s placed in Ignite. To approve the order, log in to Ignite, and from the dropdown Menu select Browse Items Pending Approval.

Preview the Auto Pilot Social Media Posts for the Week of January 16

Here is a preview of next week’s posts for Auto Pilot, which include debunking mortgage down payment myths and promoting the benefits of getting pre-qualified. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

Homeownership Tip	Mortgage Myth	Call to Action
Unexpected Repairs	20% Down Payment	Get Pre-Qualified

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.

Check Out the New eLearning for Employment and Income Verifications

A new eLearning training is now available in Docebo that covers how Loan Officer Assistants and Processors can order Verification of Employment or Verification of Income in Encompass. A convenient job aid document is also available outlining the steps.

The Countdown to Complete the Compliance Training Is On

The 2023 required Compliance Training course launched last week. Congratulations to the 707 Supreme team members who have already completed it! If you haven’t yet, take a short break this week to complete the quick-and-easy eLearning course on Docebo.

All employees are required to complete the training, so you might as well get it out of the way sooner than later.

Infosecurity Tip of the Month: Tax-Related Phishing

Tax season is upon us along with a perennial threat: tax-related phishing attacks.

These attacks are particularly dangerous because they tend to target sensitive information and they can give cybercriminals direct access to an individual’s or an organization’s money. Tax-related phishing emails often impersonate government tax agencies or organizations that assist with tax preparation and filing.

Here’s an example:

Tax-related phishing could affect both business and personal accounts, so it’s important to stay alert. If you receive a questionable or suspicious email at work, immediately report it. Read the full bulletin to learn more tips to stay safe this tax season.

Meet Zoe Metcalf, Trainer

First Job: Working in corn fields in Iowa.
History With Supreme: 3 years in February. Started in Branch Support, moved to Encompass Support, then moved to Training & Development.
Favorite Thing About Working at Supreme: Strong female leaders.
Hometown: Fort Hood, Texas
Fun Fact People May Not Know: Planning a wedding with my partner of five years.
Favorite Vacation Destination: Dream vacation is Ireland. Favorite destination I’ve been to is California.
Special Interests and Hobbies: Reading, shopping, and doing anything creative.
Favorite TV Show: Yellowstone
Favorite Book: Alone With You in the Ether

January 12, 2023

January 12, 2023January 11, 2023 by Christina Krenek

Help Us Light Up the Internet on Supreme Day!

Supreme Day is less than two weeks away, Friday, January 20, 2023. Please join us in celebrating the date our company was formed in the NMLS (January 21, 1997). Participation is optional but encouraged!

Simply post the hashtags #SupremeDay and/or #SupremeSTRONG on your social media pages.
Copy and paste this message: Today Supreme Lending is celebrating #SupremeDay, the date our company was formed (January 21, 1997). For the past 25 years, in good markets and in challenging markets, the Supreme Team has stood #SupremeSTRONG.
Include a Supreme Day logo (sent in a previous email from Marketing), a photo, or a Supreme STRONG video like this one below!
Join and post on Socially Supreme, our company’s private Facebook page.

We’d love to see your videos! We invite you and/or your team to record and share a simple video featuring you all saying, “We are Supreme STRONG.” Any person/groups who submit a Supreme STRONG video will receive a special Supreme STRONG t-shirt! Please send your videos to Marketing@SupremeLending.com.

Licensed team members: In your Supreme Day social posts, please follow the Do’s and Don’ts in the email from Marketing and don’t use this as an opportunity to solicit business or advertise Supreme products or services.

The 2023 Required Compliance Training Launched With Record Participation!

Within the first 24 hours of launching the required Compliance Training this week, 422 team members completed it! That’s how quick and easy it is. Amazing job to the 23% of the company who have already completed the Compliance course in Docebo.

ALL Supreme Lending team members are required to take the course, no matter job title or role. Log in to Docebo at Learning.SupremeLending.com to access the course on your Learning Dashboard.

New Enhanced Search Bar Function in Docebo

The search bar in Docebo is a helpful way to find courses, training resources, and informal learning assets. When searching for keywords, you can view All Results or use the tabs to narrow down the search results by training category (example pictured below).

All Results: All results matching the keywords.
My Courses and Learning Plans: Results that are a part of a course or learning plan you are enrolled in.
Training Material: Any additional materials matching your keywords that are from any courses.
Course Catalogs: Results that are a part of a course or learning plan you have access to.
Assets: Any relevant informal learning assets.
Questions and Answers: Any conversations regarding questions about courses matching your keywords.

Questions? Contact Training@SupremeLending.com or for Docebo-related issues, DoceboSupport@SupremeLending.com.

Preview the Auto Pilot Social Media Posts for the Week of January 16

Here is a preview of next week’s posts for Auto Pilot, which include honoring Martin Luther King Jr. Day and sharing a Mortgage Minute about loan closing appointments. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

National Observance	Mortgage Minute	Supreme Day
Martin Luther King Jr. Day	What to Expect at a Closing Appointment	Stand #SupremeStrong

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.

Meet Jessica Ramirez, Leasing Administrator Team Lead

Hometown: San Antonio, Texas. Go Spurs!!!
First Job: Food service cashier at Fiesta Texas in San Antonio.
History With Supreme: I joined Supreme Lending during the pandemic. I was laid off from LegacyTexas as a result of the merger with Prosperity Bank and was jobless until I found Supreme. I have worked in Leases since November 2020. I love real estate and leasing.
Favorite Thing About Working at Supreme: Culture and family. I feel that we have a good thing going on here.
Fun Fact People May Not Know: I’m a cantor at my church but stopped when I had my oldest child. Going back after my littlest one turns two.
How to Turn a Bad Day Into a Good One: I have always said since college, “It’s not a bad day, it’s just a day.”
Favorite Vacation Destination: Sedona, Arizona (anything with good hiking really).
Special Interests and Hobbies: Biking but I haven’t done this since I had kids. I also read a lot of books on Kindle Unlimited.
Favorite TV Show: Anything on the Food Network.
Favorite Book: The Wheel of Time series.

January 5, 2023

January 5, 2023January 3, 2023 by Christina Krenek

Stand SupremeSTRONG on Supreme Day!

Get ready to stand #SupremeSTRONG on #SupremeDay, Friday, January 20, 2023. On this day, we’ll light up the Internet with these hashtags to celebrate our official “date formed” in the NMLS (January 21, 1997). Loan Officers, this is an excellent, cost-effective way to build your online presence! Watch for more information on Monday.

*The organization date listed in the email version of the January 5 issue of Supreme NOW was incorrect. The correct date is January 21, 1997.

It’s Scotsman Guide Time!

Loan Officers and Branch Managers: it’s that time of year again! The Marketing Team will be submitting all 2022 production numbers to leading industry publications for consideration of recognition, including Scotsman Guide and Mortgage Executive Magazine’s Top 1%, on your behalf. No action is required on your end! Submitting as a company is preferable to manage entry fees at a bulk rate and to meet official certification requirements.

Last year, Supreme ranked #22 in Scotsman Guide’s Top Mortgage Lenders list for overall volume and #15 for retail volume. Additionally, 150+ Supreme Loan Officers and Branch Managers were recognized as Top Originators in the country. Scotsman Guide’s 2023 Top Originators list will be announced in the publication’s April issue, and the Top Mortgage Lenders will be featured in the June issue.

Please contact Marketing@SupremeLending.com with any questions.

2023 Required Compliance Training Coming Soon!

Want to get Supreme Lending’s 2023 required Compliance Training out of the way early? Now you can!

This year’s Compliance Training will be launched on Monday, January 16, 2023, and must be completed within 60 days. There will only be ONE simple course with the option to skip to the short, 10-question assessment. Stay tuned for more details!

Regularly Scheduled System Maintenance Will Be Held This
Weekend

Supreme Lending IT will be conducting regularly scheduled
system maintenance this weekend beginning Friday, January 6, at 9 p.m. to Saturday, January 7, at 6 a.m. CST.

All systems may be impacted during this time.

National Training for Loan Officers: Learn How to Effortlessly Build Your Online Presence with Experience.com

Want to effortlessly engage with customers and build online presence? Supreme Lending is excited to partner with Experience.com to help Loan Officers and Branch Managers achieve just that. Experience.com is a leading Experience Management Platform (XMP) that automatically collects valuable online reviews from customers at the right time to grow your business.

Join us on Thursday, January 19, 2023, for a national training webinar with Experience.com. See how the platform works, learn about all the features and integrations, and get any and all of your questions about the platform answered. Be on the lookout for more information and a link to register next week!

Preview the Auto Pilot Social Media Posts for the Week of January 9

Here is a preview of next week’s posts for Auto Pilot, which include debunking a mortgage myth about Adjustable-Rate Mortgages (ARMs) and promoting Supreme’s customer service. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

Fun Holiday	Why Supreme?	Mortgage Myth
National Pizza Week	Speedy Service	Adjustable-Rate Mortgages

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.

Meet Courtney Murphy, Closer/Funder

Hometown: Denver, Colorado
First Job: I was a host for Red Robin as my first job.
History With Supreme: I started as a Closer/Funder in August 2016.
Favorite Thing About Working at Supreme: The relationships I have made with so many people and the opportunity to be myself while working.
Fun Fact People May Not Know: I am obsessed with animals and love gardening.
How to Turn a Bad Day Into a Good One: Talking to my best friend or reading a book. I try and stay positive as much as possible which helps.
Favorite Vacation Destination: Anywhere. I hope to see the world someday.
Favorite TV Show: Criminal Minds
Favorite Book: To Kill a Mockingbird

December 28, 2022

December 28, 2022December 27, 2022 by Christina Krenek

Kick Off the New Year With These Health & Wellness Tips

Do you get at least 150 minutes of moderate-intensity physical activity each week, such as brisk walking? Do you eat vegetables daily? Do you choose water more often than soda? Small changes can add up and help improve your healthspan! Ring in the New Year with fresh health and wellness tips featured in the January 2023 Hope Health newsletter linked below.

Preview the Auto Pilot Social Media Posts for the Week of January 2

Here is a preview of next week’s posts for Auto Pilot, which include tips to winterize a home and an introduction to the 1098 tax form. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

Tips and Tricks	Mortgage Minute	Pre-Qualification
Home Preparation for Freezing Temperatures	Intro to 1098 Tax Form	Home Financing for 2023

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.

Have a SUPREME New Year!

December 22, 2022

December 22, 2022December 21, 2022 by Christina Krenek

Community Is Everything to Scott Everett

It’s no secret that our Founder and President Scott Everett is passionate about community. In addition to cultivating the culture here at Supreme and supporting the local community home to our Dallas headquarters, he is very involved in his hometown of Laconia, New Hampshire.

In an article (linked below) recently published by The Laconia Daily Sun, you can read about Scott’s lifelong history in the area and feel his deep love for and commitment to revitalizing the Lakeport community. Over the past five years, Scott has spearheaded exciting development projects in the village, including the historic renovation of the town’s landmark Opera House. He has several other plans in the works in collaboration with the city to enrich the Lakes Region for years to come. Read on to learn more about Scott!

Wish Your Social Media Networks a Supreme New Year

Several Supreme-branded “Happy New Year” graphics for 2023 are available on Ignite for Loan Officers to share to their social media pages. View the variety of designs and follow the direct link below to download the graphics from Ignite.

Preview the Auto Pilot Social Media Posts for the Week of December 26

Here is a preview of next week’s posts for Auto Pilot, which include the 2023 FHA loan limits and home financing planning for the New Year. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

Product Spotlight	Holiday	Pre-Qualification
FHA Loan Limits	Happy New Year	Home Financing for 2023

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.

Get a Refresher on Information Security Best Practices

A new 10-minute eLearning course is now available in Docebo to provide a quick refresher about Supreme’s Infosecurity best practices to ensure the ongoing protection of borrower and company information. Click here to enroll on Docebo.

The Training Team is continually creating new eLearning courses to provide professional and personal development opportunities. Be sure to check the Course Catalog in Docebo to browse training topics that you may find helpful.

Reminder: How to Identify and Avoid Package Delivery Scams

Delivery scams can start as a text message or email about delivering a package to your address with a “tracking link” that you are urged to click on to update your delivery or payment preferences. While these messages often look or sound legitimate, you should never click a link, open an attachment, or call back a number from an unexpected delivery notice! Contact the delivery service or seller directly using a verified number or website.

Here are some additional warning signs of package delivery scams:

Unexpected requests for money in return for delivery of a package, often with a sense of urgency.
Requests for additional personal and/or financial information.
Links to misspelled or slightly altered website addresses, such as “fedx.com” or “fed-ex.com.”
Spelling and grammatical errors or excessive use of capitalization and exclamation points.
Lack of the padlock symbol and HTTPS in a URL.

If you have any questions regarding this tip, please contact Information Security via Mark.Nagiel@SupremeLending.com. Thanks for participating in the information security effort!

Meet Ryan Ciavarra, Branch Support Team Lead

Hometown: Born and raised in Dallas.
First Job: I had a lawn mowing service.
History With Supreme: I started with Supreme in July 1999 as a Loan Officer and have transitioned quite a bit throughout the years. I left for a brief period but realized the error of my ways and am now absolutely a Supreme Lifer! I have been in Branch Support for more than 11 years, as I love working with people and helping them figure out the challenges that originating throws their way. I also facilitate Loan Officer sales training as well as travel and train new branches.
Favorite Thing About Working at Supreme: I like the family environment. I always enjoy coming to the office as it is like working with your best friends and family!
Fun Fact People May Not Know: I like to play the piano.
Favorite Vacation Destination: Anywhere warm, blue waters, and beaches!
Hobbies and Special Interests: I like to play golf and racquetball.
Favorite TV Show: Yellowstone
Favorite Book: The Witching Hour by Anne Rice

December 14, 2022

December 14, 2022December 14, 2022 by Christina Krenek

Promote the 2023 FHA Loan Limits

The FHA loan limit for a single-family home will increase to $472,030 in 2023. The Marketing Team has created materials to help promote the increased FHA loan limits, which will be effective January 1, 2023. Available now in Ignite, there is a customizable flyer and ready-to-share social media post.

FHA Loan Limit Flyer

FHA Loan Limit Social Post

Stock Up on Supreme Swag Essential Items

Now is the perfect time to restock a few of your essential items for 2023. Supreme-branded mini hand sanitizers are still in-stock in the Supreme Swag Store for just $2.25 each. You’ll also find several Supreme notepads ready to order, which could make practical client gifts or be convenient to have on-hand in the office. Follow the links below to view and order from the Supreme Swag Store.

Hand Sanitizer $2.25

Red Hardcover Journal $4

Need more holiday shopping gift ideas? The Supreme Swag Store is stocked with a variety of ready-to-ship items, from name-brand jackets to drinkware and more!

Note: To log in to Ignite and access the Supreme Swag Store via single sign on, go to the Marketing tab on Supreme Insight and click the Ignite banner at the top.

Preview the Auto Pilot Social Media Posts for the Week of December 19

Here is a preview of next week’s posts for Auto Pilot, which include explaining the potential tax benefit of making January’s mortgage payment in December and spreading holiday cheer. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

Mortgage Minute	Homeownership Tip	Holiday
Making January's Mortgage Payment in December	Holiday Housewarming Recipe	Happy Holidays!

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.

Meet Taylor White, Corporate Concierge and Hospitality Specialist

Hometown: Frisco, Texas
First Job: Dimples Cupcake Factory
History With Supreme: I started working in the Concierge Department at Supreme Lending in January 2021.
Favorite Thing About Working at Supreme: How much Supreme has helped me grow in the almost two years since I first started in my position, and that I get the opportunity to bring joy to other Supreme Lending employees!
Fun Fact People May Not Know: I received my degree in Hospitality and Tourism Management at Oklahoma State University in December 2020.
Favorite Vacation Destination: Any place with lots of sightseeing.
Special Interests and Hobbies: Going to concerts or music festivals, listening to true crime podcasts, trying new restaurants, and watching Oklahoma State or the Dallas Cowboys.
Favorite TV Show: New Girl
Favorite Book: Too hard to pick just one!

December 8, 2022

December 8, 2022December 7, 2022 by Christina Krenek

Regularly Scheduled System Maintenance Will Be Held This Weekend

Supreme Lending IT will be conducting regularly scheduled system maintenance this weekend beginning Friday, December 9, at 9 p.m. to Saturday, December 10, at 6 a.m. CST.

All systems may be impacted during this time.

Super Charge in Supreme Style

This week’s featured Supreme swag items are branded chargers! These could make great gifts for tech lovers, busy professionals, travelers, and real estate agents to keep their mobile devices charged wherever they go. Follow the direct links below to view and order on Ignite.

4-in-1 Charging Buddy $15.24

6ft 3-in-1 Braided Charging Cable $6.50

Need more holiday shopping gift ideas? The Supreme Swag Store is stocked with a variety of ready-to-ship items, from name brand jackets to drinkware and more!

Note: To log in to Ignite and access the Supreme Swag Store via single sign on, go to the Marketing tab on Supreme Insight and click the Ignite banner at the top.

Preview the Auto Pilot Social Media Posts for the Week of December 12

Here is a preview of next week’s posts for Auto Pilot, which include tips for hosting holiday celebrations at home and market trends. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

Tips & Tricks	Market Trends	Follower Engagement
Holiday Hosting	Purchasing a Home Today	Share Favorite Ugly Holiday Sweaters

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.

Meet Laci Malone, Condo Review Specialist

Hometown: Mesquite, Texas.
First Job: Tom Thumb floral department.
History with Supreme: I started with Supreme on March 28, 2016.
Favorite Thing About Working at Supreme: Work-life balance and being able to attend all my kid’s activities.
Fun Fact People May Not Know: I used to have a pet skunk. Her name was Sis. We had six wonderful years together.
How to Turn a Bad Day Into a Good One: Laughter. Don’t let one moment ruin your whole day. You wouldn’t throw away $100 because you lost $1, so don’t let one bad thing affect your whole day.
Favorite Vacation Destination: Beach or lake… anywhere with water and swimming.
Special Interests and Hobbies: Anything outdoors, camping, hunting, and fishing with my husband and boys.
Favorite TV Show: Holiday Baking Championship (I can’t help it; I’m addicted, LOL).

November 30, 2022

November 30, 2022November 30, 2022 by Christina Krenek

Promote the Updated 2023 Conforming Loan Limits

Updated marketing materials for the recently announced (again!) 2023 conforming loan limit are available! The limit for single-family properties is $726,200, which is effective now for all fixed-rate mortgages. Loan Officers can promote and share the exciting news with a ready-made social media post and branded flyers available in Ignite.

For custom requests, contact Marketing@SupremeLending.com.

Check Out Supreme Gifts for Pet Lovers

Calling all pet lovers! This week’s featured Supreme swag is for you and your furry friends! Did you know there are Supreme-branded pet collars, leashes, and bandannas available, in stock, and ready to ship from the Supreme Swag Store? All under $7.50! Follow the direct links below to view and order on Ignite.

Dye-Sublimated Pet Collar $5.50

Dye-Sublimated Pet Leash $7.50

Large Pet Bandanna $2.16

Note: To log in to Ignite and access the Supreme Swag Store via single sign on, go to the Marketing tab on Supreme Insight and click the Ignite banner at the top.

Preview the Auto Pilot Social Media Posts for the Week of December 5

Here is a preview of next week’s posts for Auto Pilot, which include an educational post about first-time homebuyer requirements and sharing appreciation to business partners this holiday season. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

Mortgage Minute	Business Partner Appreciation	Engaging Question
First-time Homebuyer Requirement	Gift of Your Business	Pet’s Favorite Spot in the House

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.

Do You Know How to Submit an Expense Report?

The Training Team has created a quick, 5-minute training video outlining the steps to complete and submit an expense report for reimbursement. Click below to enroll in Docebo.

Stay Healthy This Holiday Season, in 2023, and Beyond

Get tips for restful sleeping habits, how to cope with holiday stress, a safety gift guide, and more in December’s Hope Health newsletter.

Meet Lauren Almazan, Closer/Funder

Hometown: Born in Chicago and moved to Rockwall, Texas, in December 1999.
History With Supreme: 5 Years with Supreme in the Closing Department.
Favorite Thing About Working at Supreme: The relationships and friendships that I’ve developed over the years and how much I’ve grown as a person.
Fun Fact People May Not Know: I can rap all the words to Big Poppa.
How to Turn a Bad Day Into a Good One: Cuddling with my dog or watching The Real Housewives on Bravo.
Special Interests and Hobbies: Cooking and baking, trying to read more, and listening to podcasts.
Favorite Vacation Destination: Any beach.
Favorite TV Show: Too many! What We Do in the Shadows, Letterkenny, Bob’s Burgers, It’s Always Sunny in Philadelphia, Fraiser, The Office—to name a few.
Favorite Book: The Harry Potter series.

November 23, 2022

November 23, 2022November 23, 2022 by Christina Krenek

Reminder: Thanksgiving Holiday Notice

In observance of Thanksgiving, Supreme’s offices will be closed Thursday, November 24, 2022. Thanksgiving isn’t considered a business day and cannot be included in the recession period for refinances or waiting periods. As a reminder, all locks must be valid through the disbursement date. Please be sure to request any necessary extensions to accommodate the rescission period as well as the lock expiration date.

Click here for the Bulletin with full details, including rescission dates and the closing disclosure calendar.

Learn How to Set Up Microsoft Authenticator

The Training Team created a 3-minute eLearning that covers the quick steps to setting up your Microsoft Authenticator, which adds two-step verification when logging in to your Supreme account. Click here to enroll in the course on Docebo.

Stay Dry in Supreme Fashion With this Featured Travel Umbrella

This week’s featured Supreme Swag is a sleek travel umbrella with a branded, zippered carrying case. For just $10.50, this promotional item can make a practical client gift for a rainy day!

Click here to view and order the umbrella on Ignite.

Note: To log in to Ignite and access the Supreme Swag Store via single sign on, go to the Marketing tab on Supreme Insight and click the Ignite banner at the top.

Spread Holiday Cheer with Supreme Post Cards, Social Posts, and Emails

Remember, there are several updated holiday marketing materials now available in Ignite, including post cards, holiday cards, social media posts, and email blasts.

For custom requests, contact Marketing@SupremeLending.com.

Preview the Auto Pilot Social Media Posts for the Week of November 28

Here is a preview of next week’s posts for Auto Pilot, which include debunking a mortgage myth and sharing ideas for going home for the holidays. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

Mortgage Myth	Why Supreme?	Welcome to December
Home Inspections	Superior Service	Home for the Holidays

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.

Meet Azael “Oz” Barrera, Sr. Video Design Specialist

Hometown: I was born in San Miguel de Allende, Guanajuato, Mexico, but raised in Denton, TX.
History With Supreme: I’ve been with Supreme for three years now this December.
Favorite Thing About Working at Supreme: The opportunity to meet new people from all aspects of life. Whenever I’m going to film someone for an interview, it gives me the experience to get to know them. For example, meeting the Dionne Team. I never would have thought of ever going to Connecticut, but Supreme gave me the chance to visit their region and get to know each member of their team. It was great experience.
Fun Fact People May Not Know: I wanted to be a pro MMA fighter, and I like to do the occasional ice bath.
How to Turn a Bad Day Into a Good One: Do I really need to let a short moment dictate my day? No! You don’t let one hour affect the rest of the 23 hours.
Favorite Vacation Destination: Either being in the mountains or lounging on the warm sands of a beach.
Special Interests and Hobbies: Grappling/Jiujitsu, riding my motorcycle, doing CrossFit, hiking, learning to smoke BBQ, trying out new food spots, taking road trips across the country, wanting to create an overland rig, learning about self-care and how to be a better individual than yesterday—just to name a few!
Favorite TV Show: How I Met Your Mother