Regularly Scheduled System Maintenance Will Be Held This Weekend
Supreme Lending IT will be conducting regularly scheduled system maintenance this weekend, beginning Friday, April 7, at 9 p.m. to Saturday, April 8, at 6 a.m. CDT.
All systems may be impacted during this time.
Loan Originators: Learn How to Build Your Business With Renovation Loans
There are two live webinars scheduled next week covering Supreme Lending’s Renovation loan options. The 30-minute virtual trainings will cover FHA 203(k), Fannie Mae HomeStyle, renovation financing, eligible repairs, and how borrowers can benefit from these programs. The content for each webinar will be the same; the course is being offered twice to help accommodate schedules. Follow
the link below to register and select the best day to attend.
- Tuesday, April 11, 2:30–3 p.m.
- Wednesday, April 12, 3–3:30 p.m.
Soar With Supreme: New Skillset eLearning Courses Added
In the spirit of Soar with Supreme, our professional development program launched earlier this year specifically designed to help gain new skillsets, the Training Team continues to add new and enhanced on-demand eLearnings in Docebo. The most recent courses focus on Microsoft programs, providing interactive, hands-on training covering the most common features to create documents, data sheets, and presentations. Follow the links below to enroll and complete at your own pace.
New Job Aid for Handling Credit Authorization
The Training Team added a new Job Aid to the Credit Documentation course in Docebo to help better understand appropriate communication for Credit Authorizations along with the appropriate permissible purposes. The document is located in the File Repository Area of the Credit Documentation eLearning course in Docebo linked below.
For convenience, this resource has also been added to the Origination, Products, and Processing training channels in Docebo.
This Week’s Tip: SMS Phishing (Smishing) on the Rise!
A form of phishing, known as smishing, is the act of using text messages to trick individuals into disclosing sensitive information, visiting a dangerous website, or downloading a malicious app onto a smartphone. These innocent looking messages may ask to confirm banking details, verify account information, or subscribe to an email newsletter via a link delivered by SMS.
As with phishing emails, the end goal is to trick people into an action that plays into the hands of cybercriminals.
Smishing attempts have risen dramatically, and Supreme Lending employees are in the cross hair. Here is an example of one seen early last month:
The good news is that the potential ramifications of these attacks are easy to protect against. In fact, you can keep yourself safe by doing nothing at all. The attack can only do damage if you take the bait.
Here are a few things to keep in mind that will help you protect yourself against smishing:
- Do not click on any link or call any number received from an unknown sender.
- A message from an unknown sender that urges for a quick reply is a clear sign of smishing.
- Never provide personal information such as usernames, banking information, or other account details through text.
- Remember that legitimate companies will not ask for personal information over text.
- Be on the lookout for messages that contain the number “5000” or any number that is not a phone number. These are often associated with email-to-text services that criminals can use to avoid providing an actual phone number.
- Understand that smishing is not limited to just texting – WhatsApp, Facebook, and other messaging services are all potentially vulnerable.
If you have any questions, please contact Information Security via Mark.Nagiel@SupremeLending.com. Thanks for participating in our team’s efforts to keep our company data safe.
Scotsman Guide Top Originators Promotional Graphics Coming Soon!
The Scotsman Guide’s 2023 Top Originator rankings have been published. Congratulations to the 44 Supreme Loan Officers and Branch Managers who made the list! The Marketing Team is in the process of finalizing the individual winners’ graphics to share on social media and will send the materials via email separately soon.
Preview the Auto Pilot Social Posts for the Week of April 10
Here is a preview of next week’s posts for Auto Pilot, which include a Q&A about fixed-rate mortgages and homeownership tips and tricks for severe weather season. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.
| National Observance | Mortgage Q&A | Tips & Tricks |
|---|---|---|
|
National Pet Day 4/11 |
What Is a Fixed-Rate? |
How to Protect a Home During a Strom |
Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.
Meet the Martilla Region’s Director of Marketing Kali O’Campo
This week’s special Employee Spotlight features Regional Director of Marketing Kali O’Campo from the Martilla Region in Dallas, Texas. Last week, the Corporate Marketing Team had the pleasure of meeting with Kali and Loan Officer Mark Charles for lunch as part of their Branches’ monthly get together to connect and collaborate with other Supreme team members outside of their office.
Here’s Kali’s story:
The most important thing to me has always the connection I have with people. Whether it’s with clients, friends, co-workers, or business partners, ultimately, the thing that matters in any relationship is how you make people feel and vice versa. When Cory Martilla, Regional Manager, brought me into Supreme over a year ago, I was excited about the opportunity to grow with a company that I could call home. It wasn’t long before I felt that exact expectation set in—and it wasn’t just within our region… over time I’ve been able to familiarize myself with a few people at Corporate within various departments, and what I’ve learned is that the same essence of connection and support exists there, too.
With many unprecedented variables impacting our market and our personal lives these days, it’s no secret that there’s added pressure and stress to our working environment. With this being the case, I must commend the Marketing team for their ability to rise up when it has mattered the most. We have had months of communication regarding strategies, additional support for the needs of our Loan Officers, and overall changes or enhancements to help raise all ships at Supreme Lending. They have listened, adjusted, and are delivering all while remaining kind throughout this stressful time.
With Candice and Cesar at the helm of these new directions and challenges ahead, I am confident and excited about what’s to come! Big changes take time. Patience and grace will be needed as we all navigate through these uncharted waters together, but one thing’s for sure… the genuine connection I’ve experienced with the team and the willingness to help each other grow speaks volumes and makes all the difference within a company. For that, I am grateful.
Every month, three of our local Branches get together for an “End Of The Month” lunch to break bread with one another and build camaraderie. It was a great pleasure to have the Corporate marketing team join us for this special occasion to connect and enjoy each other’s company outside of our digital communications.
‘You can’t add value to people if you don’t value people.’ -John C. Maxwell”
