Supreme Team Members Share How Easy and Informative the 2023 Compliance Training Course Is
Since launching this year’s required Compliance Training course earlier this month, 45% of the company has already completed the quick and simplified eLearning course in Docebo. Here’s what a few Supreme team members have said about the training:
- “This year’s Compliance Training is FAR better than the previous years. I think what made a difference this year was that the training for each module was straight to the point and interactive, which kept me engaged.”
– Anna Waldron, Loan Processor in Edina, MN - “The training communicated important concepts. There were no minutiae, obscure questions like asking for dates. It’s so much better than anything put out by other various training companies we have used in the past. I loved the Supreme section to remind us about fraud, phishing, and wire fraud, and a reminder to encrypt emails to keep our company safe and to protect sensitive personal data. Great job on this!”
– Carolyn Kalchthaler, Loan Officer in Dallas, TX
If you haven’t yet, take a moment to complete the quick Compliance course on Docebo today!
New Lender Paid Buydown Materials Now Available in Ignite
The Marketing Team has created new materials for Loan Officers to promote the recently announced Lender Paid Buydown Option, which is branded as Supreme’s “Rate Buster” program. Available now in Ignite, there are branded and co-branded flyer options and a ready-to-share social media post.
Check Out an Overview of 2022 Marketing Highlights
The Supreme Marketing Team kept busy in 2022 with several projects, including the launch of three new websites: www.SupremeLending.com, Tech.SupremeLending.com, and www.BeSupremeToday.com. Another 2022 highlight: The combination of two quarterly email campaigns and lead generation initiatives generated a total of $90.3 million in funded volume for the year. View more 2022 highlights below.
Preview the Auto Pilot Social Media Posts for the Week of January 30
Here is a preview of next week’s posts for Auto Pilot, which include a reminder about 1098 mortgage interest tax forms and promoting the Supreme Difference. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.
| Tax Season | Supreme Difference | Holiday |
|---|---|---|
|
1098 Mortgage Interest Deduction |
Personalized Service |
Happy Groundhog Day! |
Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.
Supreme IT Is Replacing Nutanix With Microsoft Azure VDI
Supreme has been using the cloud software Nutanix to access Encompass Plugged-In, Encompass Unplugged, and other Supreme resources. As an ongoing process to improve services, Nutanix will be replaced Microsoft Azure VDI (AVD).
If you have been using Nutanix, please see the instructions to install and access Microsoft Azure VDI linked below along with a link to a short training video on Docebo.
International Travel Notice:
If you are planning to travel outside of the United States and will require access to Supreme Lending resources, please note that use of Nutanix has been replaced with AVD. The use of AVD will allow access globally without restrictions. Please contact the IT Service Desk seven days prior to your departure in order to ensure AVD is set up for you in advance.
If you need assistance during this process, please reach out to the Service Desk.
Service Desk Hotline: 972.447.5690
To submit a ticket, please visit our Self-Service Portal: ServiceDesk.SupremeLending.com
Meet Giselle Mitchell, Regional Underwriting Manager
Hometown: Born and raised in Tampa, Florida; lived here my whole life.- Frist Job: At a Subway sandwich shop. My family owned it, and my mom was my boss.
- History With Supreme: I have been with Supreme since April 2015—almost 8 years!
- Favorite Thing About Working at Supreme: The thing I love most about Supreme is how it feels like a small, close-knit family. Our culture here is truly special.
- Fun Fact People May Not Know: I’m a Disney nerd.
- How to Turn a Bad Day Into a Good One: After a stressful day, I remind myself that “The problem is not the problem; the problem is your attitude about the problem,” a quote by Captain Jack Sparrow (see the Disney nerd here?).
- Favorite Vacation Destination: I visit the Florida Palm Coast once a year, the Hammock Beach area.
- Hobbies and Special Interests: I have no time for hobbies since both of my children play travel competitive sports!
- Favorite TV Show: The name of the show is NSFW (Not Safe for Work), but the main character is Carrie Bradshaw.
