TOMORROW is Supreme Day!
Please join us tomorrow, Friday, January 20, in celebrating the date our company was formed in the NMLS (January 21, 1997). Participation is optional but encouraged!
- Simply post the hashtags #SupremeDay and/or #SupremeSTRONG on your social media pages.
- Copy and paste this message: Today Supreme Lending is celebrating #SupremeDay, the date our company was formed (January 21, 1997). For the past 25 years, in good markets and in challenging markets, the Supreme Team has stood #SupremeSTRONG.
- Include a Supreme Day or Supreme Lending logo (sent in a previous email from Marketing), a photo, etc. One idea is to give a shoutout to a team member who you believe is Supreme STRONG, as Ram McCurdy, Jim Mihalik, and Annel Sanchez do in the video below.
- Join and post on Socially Supreme, our company’s private Facebook page.
We’d love to see your videos! We invite you and/or your team to record and share a simple video featuring you all saying, “We are Supreme STRONG.” Any person/groups who submit a Supreme STRONG video will receive a special Supreme STRONG t-shirt! Please send your videos to Marketing@SupremeLending.com.
Phone System Upgrade Maintenance Scheduled This Weekend
Supreme Lending IT will be conducting regularly scheduled system maintenance on Friday, January 20, at 9–11 p.m. CST.
All phone systems may be impacted during this time.
Promote the Supreme Dream 2-1 Buydown Loan Program
The Marketing Team has created new materials to promote the recently announced Supreme Dream 2-1 Buydown program, which combines Supreme Dream Down Payment Assistance with a 2-1 Temporary Interest Buydown. There are branded and co-branded flyers and two social media post options available today in Ignite and linked below.
Who Is the Cost Approver for Print Orders in Ignite? Check Now!
For Loan Officers looking to place print fulfillment orders in Ignite, approval is typically required from a Branch Manager, who will be tagged as the “Cost Approver.” The Cost Approver field in Ignite is now visible for all profiles but can only be edited by a Marketing admin.
When a print order is made, a notification will be sent to the Cost Approver’s email address listed to approve the order. If the field is blank, the Marketing Team is set to approve by default. Loan Officers can now check their profile to confirm if their Branch Manager is listed, and Branch Managers can confirm that either their Regional Manager or Marketing is listed. To confirm, log in to Ignite, go to My Profile, and scroll down to find the Cost Approver field.
Please send any corrections or updates for the Cost Approver field to Marketing@SupremeLending.com.
How Cost Approvers Review Printed Orders in Ignite
Branch Managers assigned as Cost Approvers will receive an email notification from Distribion to review a print order when it’s placed in Ignite. To approve the order, log in to Ignite, and from the dropdown Menu select Browse Items Pending Approval.
Preview the Auto Pilot Social Media Posts for the Week of January 16
Here is a preview of next week’s posts for Auto Pilot, which include debunking mortgage down payment myths and promoting the benefits of getting pre-qualified. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.
| Homeownership Tip | Mortgage Myth | Call to Action |
|---|---|---|
|
Unexpected Repairs |
20% Down Payment |
Get Pre-Qualified |
Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.
Check Out the New eLearning for Employment and Income Verifications
A new eLearning training is now available in Docebo that covers how Loan Officer Assistants and Processors can order Verification of Employment or Verification of Income in Encompass. A convenient job aid document is also available outlining the steps.
The Countdown to Complete the Compliance Training Is On
The 2023 required Compliance Training course launched last week. Congratulations to the 707 Supreme team members who have already completed it! If you haven’t yet, take a short break this week to complete the quick-and-easy eLearning course on Docebo.
All employees are required to complete the training, so you might as well get it out of the way sooner than later.
Infosecurity Tip of the Month: Tax-Related Phishing
Tax season is upon us along with a perennial threat: tax-related phishing attacks.
These attacks are particularly dangerous because they tend to target sensitive information and they can give cybercriminals direct access to an individual’s or an organization’s money. Tax-related phishing emails often impersonate government tax agencies or organizations that assist with tax preparation and filing.
Here’s an example:
Tax-related phishing could affect both business and personal accounts, so it’s important to stay alert. If you receive a questionable or suspicious email at work, immediately report it. Read the full bulletin to learn more tips to stay safe this tax season.
Meet Zoe Metcalf, Trainer
First Job: Working in corn fields in Iowa.- History With Supreme: 3 years in February. Started in Branch Support, moved to Encompass Support, then moved to Training & Development.
- Favorite Thing About Working at Supreme: Strong female leaders.
- Hometown: Fort Hood, Texas
- Fun Fact People May Not Know: Planning a wedding with my partner of five years.
- Favorite Vacation Destination: Dream vacation is Ireland. Favorite destination I’ve been to is California.
- Special Interests and Hobbies: Reading, shopping, and doing anything creative.
- Favorite TV Show: Yellowstone
- Favorite Book: Alone With You in the Ether
