November 17, 2022

Supreme Will Be Closed Thursday, November 24, for Thanksgiving

In observance of Thanksgiving, Supreme’s offices will be closed Thursday, November 24, 2022. Thanksgiving isn’t considered a business day and cannot be included in the recession period for refinances or waiting periods.

As a federal holiday, banks will not be open for business; therefore, the Wire Desk will be unable to process wires and the Lock Desk will not issue a rate sheet. As a reminder, all locks must be valid through the disbursement date. Please be sure to request any necessary extensions to accommodate the rescission period as well as the lock expiration date.

Click here for the Bulletin with full details, including rescission dates and the closing disclosure calendar.

Check Out Two New eLearning Courses

The Training Team has launched two new on-demand training sessions. Follow the links below to enroll and take the courses on Docebo.

2022 Holiday Cards Available Soon in Ignite

By Thanksgiving, there will be a variety of Supreme holiday cards, postcards, social media posts, and email blasts to choose from and send to your business partners, clients, prospects, family, and friends. In Ignite, you’ll find cards for Season’s Greetings, Happy Holidays, Merry Christmas, Happy Hanukkah, and Happy New Year. A few options are ready to use now!

For custom requests, contact Marketing@SupremeLending.com.

Sip in Style With Supreme Drinkware From the Swag Store

Enjoy beverages this holiday season in Supreme-branded drinkware, from stadium cups as low as $0.99 to stylish tumblers under $20. Whether you’re looking to replenish your supply at home or the office or are looking for convenient branded gifts for clients and business partners, this week’s featured drinkware options are in stock and ready and to be shipped from our Supreme Swag Store. Follow the direct links below to make an order on Ignite. 

Note: To log in to Ignite and access the Supreme Swag Store via single sign on, go to the Marketing tab on Supreme Insight and click the Ignite banner at the top.

Preview the Auto Pilot Social Media Posts for the Week of November 21

Here is a preview of next week’s posts for Auto Pilot, which include an educational mortgage minute on Annual Percentage Rate (APR) and a thankful message to business partners. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

Mortgage Minute Partner Appreciation Holiday
APR
Thankful For Your Business
Happy Thanksgiving

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com

Tip of the Week: How to Identify and Avoid Package Delivery Scams

It’s that time of the year (yes… already!) when shoppers around the world begin ordering gifts for holiday celebrations. But beware, delivery scams and package theft become more prevalent during the holiday season.

Delivery scams can start as a text message or email about delivering a package to your address with a “tracking link” that you are urged to click on to update your delivery or payment preferences. You may also receive a voicemail message with a callback number or even a “missed delivery” tag on your door with a number to call. While these messages often look or sound legitimate, you should never click a link, open an attachment, or call back a number from an unexpected delivery notice. Contact the delivery service or seller directly using a verified number or website.

Here are some additional warning signs of package delivery scams:

  • Unexpected requests for money in return for delivery of a package, often with a sense of urgency.
  • Requests for additional personal and/or financial information.
  • Links to misspelled or slightly altered website addresses, such as “fedx.com” or “fed-ex.com.”
  • Spelling and grammatical errors or excessive use of capitalization and exclamation points.
  • Lack of the padlock symbol and HTTPS in a URL.

Scammers are often very clever and will go to great lengths to deceive you. Be suspicious of any unexpected package delivery notice and report them to your security team.

If you have any questions regarding this tip, please contact Information Security via Mark.Nagiel@SupremeLending.com. Thanks for participating in the information security effort!

Meet Ben Kaiser, Information Security Analyst

  • Hometown: I am from a small town called Grass Lake, Michigan. How small you might ask? We only have 3 stop lights in the entire township.
  • First Job: My first job was at a McDonald’s when I was in high school. I started in the kitchen and worked into a leadership position before graduating university.  
  • History With Supreme: My history with Supreme is rather interesting. I was originally working for AMEC before Supreme acquired the company back in 2020. I was placed with the Service Desk, then transitioned to security shortly after. I relocated to Texas from Michigan and have been here ever since.
  • Favorite Thing About Supreme: I enjoy the sincere appreciation I receive from not only management, but also the people I work with every day.
  • Fun Fact People May Not Know: I compete in a video game called Super Smash Bros. Melee for the Nintendo GameCube. I have traveled across the country to attend tournaments and still actively play despite the game being 21 years old.
  • How to Turn a Bad Into a Good One: I’ve found baking to be an incredible stress reliever.
  • Favorite Vacation Destination: I absolutely love Michigan during fall. The weather is perfect, the colors are stunning, and they have the best homemade apple cider and donuts.
  • Hobbies and Special Interests: Outside of Super Smash Bros. Melee, I also enjoy chess, tennis, and am always down for a round of euchre.
  • Favorite TV Show: Despite the dud final season, Game of Thrones is my favorite TV show as the interconnective storyline was very engaging.
  • Favorite Holiday: Thanksgiving! What could be better than an entire holiday that revolves around food?’