May 11, 2022

Regularly Scheduled System Maintenance Will Be Held This Weekend

IT will be conducting regularly scheduled system maintenance this weekend beginning Friday, May 13, at 9 p.m. through Saturday, May 14, at 2 a.m. Central Time.

ICE, a technology vendor for Supreme, will also be conducting scheduled system maintenance for Encompass Plugged-In beginning Saturday, May 14, at 9:45 p.m. through Sunday, May 15 at 9 a.m. Central Time.

Reminder: ListReports Webinar Covering New Offering for Loan Officers Is Tomorrow, May 12

For ListReports users or Loan Officers interested in learning about the platform’s automated co-branded marketing and real estate agent data services, join this national training webinar Thursday, May 12, at 1 p.m. Central Time.

Attendees will learn about ListReports’ NEW value-added service, Agent Intel Plus, which helps protect and grow purchase business by sending automated, actionable triggers about competitors, prospects, social media posts, and connection alerts.

Join Usherpa’s National Training and See the Platform’s Leading Features in Action

Usherpa is a powerful, easy-to-use marketing and smart customer relationship management (CRM) platform that helps build and maintain relationships with prospects, past customers, and business partners, resulting in increased repeat and referral business.

On Thursday, May 19, at 1 p.m. Central Time, Usherpa will host a national training webinar for Supreme to highlight a variety of the CRM platform’s features, including:

  • Loan In-Process Milestone communications (including updated emails and text messages)
  • Buyer’s Connection REALTOR® email
  • One-on-one texting
  • Smart Score
  • Homebot integration
  • Co-marketing refresh
Refreshed Renovation Loan Flyers Are Now Available

New flyers promoting Supreme’s Renovation loan options are now available in Ignite. The two new pieces provide a glance of each program’s highlights for a simple, high-level comparison of Conventional Homestyle®, FHA Limited and Standard 203(k), and VA Renovation loans. Follow the links below to view, download, and customize the flyers.

Click image to download
Click image to download
Preview the Auto Pilot Social Posts for the Week of May 16

Here is a preview of next week’s posts for our Auto Pilot Program, which include a breakdown of the PITI mortgage acronym and a USDA loan guideline update for non-citizens. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.

Mortgage Minute Product Highlight Why Supreme?
What is PITI?
USDA for Non-Citizens
The Supreme Experience

Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com

Learn How to Set SMART Goals on Tuesday, May 17

Do you struggle with goal setting? Need help writing clear and attainable goal statements? Training has launched a new instructor-led course to provide a deep dive into setting goals the SMART way.

SmartGoals1200x630-BAST-2022-05-04-15-44-45

When: Tuesday, May 17, at 1 p.m. Central Time
Where: Virtually via Docebo

Docebo Update: The Course Library Is Now Available on the Training Dashboard

For easier navigation to ALL of Supreme’s Training courses, including both eLearning and instructor-led, the Supreme Lending Course Library is now available on the Training Dashboard in Docebo. Displayed under the Training Calendar, you’ll find a preview of recently added courses and a direct link to view all. On the Course Library, there are options to browse and search courses by category, filters, and keywords.

Meet the McClellan Region Branch in Austin, Texas
John McClellan, Regional Branch Manager

  • Branch Location: Our Branch was born and raised in Northwest Austin. Austin is now one of the fastest-growing metro cities in America. We take pride in being local and our clients love that we are from here. With our inside knowledge, we can help clients moving here with a more personal touch and accountability. Yee haw!
  • History of Supreme: Our Branch has been with Supreme for 15 years. As Supreme has grown, we have also grown lock step.
  • Number of Team Members: 40 in Central Texas
  • Branch Specialty or Areas of Expertise: We’re a purchase-oriented shop, focused on our referral partners through education and guidance.
  • Typical Day-to-Day Operations: We put families in homes.
  • Team Achievements in Last Year: We have consistently been recognized as a Best Places to Work by the Austin Business Journal. We’re excited to share that we just found out we received this honor again for 2022.
  • Keys to Success: We call ourselves a Tribe, and we mean it. We treat each other like family—focusing on communication, employees helping other employees, and treating our clients the same way.
  • Team Fun Facts: We have employees that have been with us for 10+ and 15+ years. The majority of our staff has been here for 5 to 8 years, which is unheard of in our industry. “Don’t beat a dead horse” is advice that can be heard around the office daily. We have a tradition where our Office Manager sends out birthday emails that are personalized and funny; everyone looks forward to their birthday email. Our team events can be anything from happy hours to board games and psychics in the office, and once John’s pool is finished, we will be celebrating each other with cannonballs and BBQs poolside.
  • Love Most About Supreme: Employees are free to run their business like they want, while also knowing that they have the full support of our team on the backend.
  • Anything Else to Share: We work hard, and we play hard. And we love our Tribe like we love our coffee – STRONG.