Get Answers to the Lock Desk’s Frequently Asked Questions
Do you know Supreme’s Lock Desk daily cut-off time for locks? If a lock expires, can it be extended? What are the extension and relock policies for Jumbo locks? These are just a few of the common questions the Lock Desk receives.
For easy access to these answers and those of many other frequently asked questions, a new Lock Desk FAQ resource is now available on Supreme Insight under the Secondary Marketing tab. Access the document directly via the link below.
The Wait Is Over. Bond Loan Training Is Here!
Supreme’s highly anticipated training series on originating and processing bond loans in Encompass is ready! Courses are structured by job role to provide focused step-by-step guides for Loan Officers, Processors, Underwriters, and Closers/Funders.
Instructor-Led Courses
Next week, join LIVE instructor-led bond training courses with interactive demonstrations and Q&As. Follow the applicable link(s) below to enroll via Docebo:
- Bond Training for Loan Officers, Tuesday, May 10, 1–2 p.m. CT
- Bond Training for Processors, Tuesday, May 10, 2–3 p.m. CT
- Bond Training for Underwriters, Wednesday, May 11, 1–2 p.m. CT
- Bond Training for Closers/Funders, Wednesday, May 11, 2–3 p.m. CT
eLearning Courses
For those who prefer on-demand training, pre-recorded eLearning courses are also available. These allow users to complete courses at their own pace and on their own schedule. Follow the applicable link(s) below to enroll in job-specific eLearning bond training:
National Training With ListReports: Learn About a New Data Service for Loan Officers
ListReports helps Loan Officers enhance their real estate agent relationships through automated co-branded marketing and real-time data. ListReports has launched a NEW value-added service, Agent Intel Plus, which helps Loan Officers protect and grow purchase business by sending automated trigger alerts that are easy to act on, including:
- Competitor alerts
- Prospect alerts
- Social media alerts
- Connect alerts
Join ListReports for a national training webinar on Thursday, May 12, at 1 p.m. CT, to learn more about the benefits of Agent Intel Plus. Follow the Zoom link below to register.
Preview the Auto Pilot Social Posts for the Week of May 9
Here is a preview of next week’s posts for our Auto Pilot Program, which include mortgage tips for a smooth closing and an infographic with moving statistics for the busy season. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.
| Holiday | Tips & Tricks | Infographic |
|---|---|---|
|
Happy Mother’s Day |
Tips for a Smooth Loan Process and On-Time Closing |
Moving and Relocating Statistics in the U.S. |
Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.
Meet Katherine Texel, Operations Manager, National Production Services
- Hometown: Born in upstate New York, but my family relocated to Colorado when I was about 10 years old.
- First Job: Newspaper delivery.
- History With Supreme: One year with a branch and the last nine years with Corporate.
- Fun Fact People May Not Know: I’m really short…just 5’2”, despite my really big voice.
- How to Turn a Bad Day into a Good One: Laugh. A lot. Even if it’s at really dark mortgage humor jokes. (Or at silly Star Wars humor! Be the 44th person to email “HAPPY STAR WARS DAY” to SupremeNOW@SupremeLending.com and win a $100 Amazon gift card.)
- Favorite Vacation Destination: Mountains, during any season.
- Hobbies and Special Interests: Gardening, cooking, hiking, skiing, puzzles, and reading.
