Exciting News: Hybrid eClosing Is Rolling Out Companywide
After a successful pilot program, Supreme is implementing hybrid eClosing capabilities companywide through Snapdocs. National Closing Manager Tony Dotson is contacting Regional Branch Managers individually to roll out the new technology over the next couple of weeks. All regions will be using Snapdocs by May 15, 2022.
The Name’s Bond… As in Bond Loans
Learn how to become the James Bond of originating bond loans! Supreme will be launching a series of new training courses and materials for all aspects of originating bond loans in Encompass. This training will be structured by job role: Loan Officers, Processors, Underwriters, and Closers/Funders.
The series of courses will include short, bite-sized videos that individuals can watch during their lunch break or whenever is convenient. Courses demonstrate everything needed to close a bond loan, from searching for the bond product in the Lending Library to accessing checklists and verifications. This training is designed to help our Sales and Operations teams become 007 experts in bond loans.
Stay tuned for more information! While waiting for further instruction, be the 70th person to email “BOND” to SupremeNOW@SupremeLending.com, and you’ll win a $100 gift card to the Supreme Swag Store.
Learn How to Be a Procewriter!
The first week of April our Training Team will launch new courses and materials to help Loan Officer Assistants and Processors become “Procewriters,” or in other words, teach them how to think like an Underwriter when processing loans to reduce the back-and-forth between Processing and Underwriting. The ultimate goals of this training series are to get loans to clear-to-close quicker, have less conditions, save time with resubmissions, and reduce the number of asks to borrowers for additional information by gathering more details upfront. Training will include 10- to 30- minute micro-learning courses and Lunch & Learns.
Next week’s live Procewriting courses will include:
- Fraud Manager – Tuesday, April 5
- Credit Documentation – Wednesday, April 6
- Completing Hazard/Flood Insurance – Thursday, April 7
For more details and to register, log in to your Docebo account (Learning.SupremeLending.com) and view the Training Calendar.
Docebo Refreshed the Learning Dashboard
The Learning Dashboard in Docebo has been updated for easier visibility and navigation. From the Dashboard, users can now easily view and access all of these sections from one place:
- My Course Activity
- My Learning Plans
- My Calendar
- Courses Not Started
- Courses in Progress
- Completed Courses
If you have any training inquiries or need assistance, please contact Training@SupremeLending.com or for Docebo-related questions, DoceboSupport@SupremeLending.com.
Stay Safe and Healthy This Spring
April is Distracted Driving Awareness Month. Get tips to staying safe on the roads in this month’s Hope Health newsletter available here. In this issue, you’ll also find tips on teaching children to exercise, smart eating, risks of languishing, and more.
Loan Officers: Share Facebook Posts from Your Business Page to Your Personal Page
Sharing Facebook posts from your Business Facebook page is a great way to welcome a new team member, congratulate a buyer on their new home, or simply spread the word about your business! Loan Officers can follow these simple steps to start sharing business posts with their personal networks.
- On your business page, confirm that you are interacting as your personal profile by selecting the icon on the top-right corner of the page.
- On the post you want to share, select Share to view several sharing options.
- Choose where you would like to post.
- “Share to feed” will post it on your personal account.
- “Share to a group” is a great choice if you are a part of any professional networking Facebook groups.
- If you are sharing a post from your team’s business page, you can post it to your individual business page by selecting “Share to a page.”
Preview the Auto Pilot Social Posts for the Week of April 4
Here is a preview of next week’s posts for our Auto Pilot Program, which includes recognizing National Fair Housing Month and educating on mortgage tax documents. For a low monthly fee ($100/month), the Marketing Team posts three times a week on behalf of all Auto Pilot participants to keep content on their social media profiles fresh and up to date.
| Mortgage Minute | April Observance | Tips & Tricks |
|---|---|---|
|
Form 1098: Mortgage Interest Statement |
Fair Housing Month |
Home Preparation for Spring Hosting |
Loan Officers interested in enrolling in Auto Pilot can contact Marketing@SupremeLending.com.
M
eet Omar Cardenas, Loss Mitigation Supervisor
- Hometown: Born in Mexico City, Mexico, and raised in Dallas.
- History With Supreme: Joined in 2017 as a Bankruptcy Specialist, left in 2018, and came back in 2019 as a Loss Mitigation Specialist.
- Favorite Thing About Supreme: Growth opportunities and the people I work with!
- How to Turn a Bad Day Into a Good One: Look through my daughter’s baby pictures.
- Favorite Vacation Destination: Hawaii
- Special Interests and Hobbies: Love to take trips and go hiking.
