New Products Corner!
Watch the latest episode of Products Corner, starring Product Development Manager Rob Joy who talks about Supreme’s new Doctor loan program, the reintroduction of FHA 203(h), and exciting updates to several Jumbo products.
Supreme Swag Store Warehouse Is On the Move: Order Before March 17 to Avoid a Delay
The vendor hosting our Supreme Swag Store will be moving its warehouse operations in March. During the transition, there will be a brief interruption in orders. Any orders received after Thursday, March 17, at 11 a.m. will be held for shipment to stage and move products to the new location. Orders will resume fulfillment when the vendor goes live again on Thursday, March 24.
If you have upcoming events or will need to update your Supreme gear within the next month, get your orders in before March 17 to avoid any delay in service.
Questions or need assistance? Contact Marketing@SupremeLending.com.
Prepare to Spring Forward
Daylight Saving Time (DST) begins on Sunday, March 13. Get tips to prepare for the time change in March’s health and wellness newsletter available here. In this issue, you’ll also find helpful tips to stay active, how to incorporate more vitamin-rich foods in your diet, National Diabetes Alert Day, and more.
Learn How to Use AccountChek®
AccountChek® is a third-party service used by lenders to collect digital account statements, providing a paperless solution to verify borrowers’ assets. It is also the topic of our newest e-learning training course available now in Docebo. This course provides an overview of how AccountChek works, including the process of ordering, reviewing, and refreshing a Verification of Assets (VOA) Report.
To view all e-learning courses and enroll, log in to your Docebo account and go to the Course Catalog.
If you have any questions or need assistance, contact Training@SupremeLending.com or DoceboSupport@SupremeLending.com.
Meet a Few Rockstar Team Members From Risk Management
This week’s Employee Spotlight features a few team members from the Risk Management Department who have recently been promoted or are new to the organization. Join us in congratulating these individuals in their new roles and learn more about each of them below!
Heather Painter, QC Manager
- Hometown: I was born Tampa, Florida, and grew up in Chattanooga, Tennessee.
- First Job: I was a babysitter where I helped a special needs child with physical therapy.
- Favorite Thing About Supreme: The atmosphere. It feels like family and is truly a Supreme place to work.
- Fun Fact That People May Not Know: I’ve been married to my high school sweetheart for almost 19 years and counting.
- How to Turn a Bad Day Into a Good One: Music is my life. The right song can change an entire day!
- Favorite Holiday: Christmas
Christine McCall, QA Team Lead
- Hometown: Baltimore, Maryland
- Favorite Thing About Supreme: Supreme cares about teamwork and continuous improvement—two things I am passionate about.
- How to Turn a Bad Day Into a Good One: I remind myself that a bad moment doesn’t mean a bad day and look for at least three things to be grateful for.
- Favorite Vacation Destination: Anywhere warm with a lake or a beautiful sunset.
- Special Interests or Hobbies: Reading, painting, sewing, gardening, canning, baking, kayaking, and boating.
- Favorite Book: The Undiscovered Self by Carl Jung
Donna Gunn, QC Support Team Lead
- Hometown: I’m originally from Oregon, but Nashville, Tennessee, is now where I call home.
- Favorite Thing About Supreme: The people. Our group has become my work family and I don’t know what I would do without them.
- Fun Fact People May Not Know: I keep a Christmas tree up all year and each month has its own decorations!
- Favorite Vacation Destination: Anywhere! Since we have an RV, the open road is where we love to be—from the white sands of the Gulf to the great Smokey Mountains.
- Special Hobbies and Interests: I’m a creator at heart so for me, one day it could be crafting or painting or another just getting outside and gardening. I see beauty in everything and think, “Oh what can I make out of this?”
Pamela Franklin, Internal Audit Manager
- Hometown: Chattanooga, Tennessee
- First Job: I worked at a confectionery, which probably explains my addiction to sugar.
- Favorite Thing About Supreme: The culture, support staff, and the amazing team members I work with.
- Favorite Vacation Destination: Sedona, Arizona
- Special Interests or Hobbies: Landscape design
- Favorite Book: The Notebook by Nicholas Sparks
- Favorite Holiday: Fourth of July
Stephanie Laymon, Post Purchase Risk Manager
- Hometown: Roanoke, Texas
- Favorite Thing About Supreme: The people at Supreme make sure you feel a part of the team and are very welcoming and helpful.
- Fun Fact That People May Not Know: I want to open an art studio when I retire.
- Favorite Vacation Destination: Anywhere near the beach.
- Favorite TV Show: Criminal Minds
- Favorite Holiday: I really enjoy the Christmas season because I get to spend time with all my family.
